Police Officer - Royal Canadian Mounted Police - Drayton Valley, Alberta
(2023-08 - 2026-09)
- Responded promptly to emergency calls, ensuring swift resolution of incidents.
- Enforced laws and regulations through traffic stops, contributing to public compliance.
- Conducted routine patrols to enhance community safety and security.
Youth Support Worker - Youth First Miramichi - Miramichi, New Brunswick
(2021-08 - 2023-02)
- Guided youth in creating comprehensive daily structure plans for school, transportation, meals, and recreation to enhance routine.
- Coordinated effective communication between youth, families, and community resources to foster support networks.
- Empower youth to develop life skills through tailored programs and engaging activities.
Residential Support Worker - Volunteer Miramichi - Miramichi, New Brunswick
(2018-01 - 2021-08)
- Implemented individualized support plans tailored to client needs and preferences.
- Supported individuals in daily living activities and personal care tasks to enhance independence and quality of life.
- Coordinated social and recreational activities to foster community engagement and strengthen client relationships.
- Documented client progress and incidents accurately to ensure effective support and compliance with care standards.
Correctional Officer - New Brunswick Youth and Women Center - Miramichi, New Brunswick
(2020-06 - 2021-05)
- Monitored resident activity to ensure safety and security within the facility.
- Conducted routine checks of living areas and common spaces to identify contraband.
- Responded to incidents and emergencies using established protocols and procedures.
- Collaborated in the development of rehabilitation programs tailored to address resident needs.
Residential Counselor - More Opportunities to Realize Excellence (M O R E Services inc.) - Miramichi, New Brunswick
(2019-01 - 2020-11)
- Developed personalized care plans for clients based on individual needs.
- Monitored client behavior and reported changes to the treatment team.
- Provided emotional support to individuals in residential programs.
- Assisted clients with daily living skills and personal hygiene routines.
- Maintained accurate documentation of client progress and incidents.
Customer Service Representative - SYKES - Miramichi, New Brunswick
(2017-10 - 2018-01)
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with inquiries and resolved issues effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided product information and recommendations to customers consistently.
Senior Response Officer - Hawkeye Electronic Security ltd. - Montego Bay, Jamaica
(2014-07 - 2017-09)
- Collaborated with law enforcement during emergency situations.
- Conducted investigations into incidents, accidents, and complaints reported on site.
- Responded promptly to alarm activations and security incidents.
- Documented incident reports detailing observations and actions taken.
- Conducted routine patrols of assigned properties and areas.
- Maintained vigilance during shifts to identify potential security threats. at all times while on duty and looked out for any suspicious activity.
Armed Security Officer - Point Guard Security - Montego Bay , Jamaica
(2013-04 - 2014-06)
- Completed full building and grounds patrols every 15 to 30 minutes to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Performed hourly patrols of building areas, parking lots and facility grounds.
Customer Service/Sales Representative - Elephant Group - Montego Bay, Jamaica
(2012-03 - 2013-04)
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Achieved or exceeded company-defined sales quotas.
- Presented professional image consistent with company's brand values.
