Shift Manager - SSC Family Ltd McDonald's - Red Deer, AB
(2024-12)
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored new staff on operational procedures and safety protocols.
- Managed inventory control, ensuring accurate stock levels for optimal supply chain efficiency.
- Conducted performance evaluations, providing constructive feedback to enhance employee development.
Department Manager - Golden Arches Development Corporation McDonald's - N. Escario St., Cebu City
(2021-01 - 2024-09)
- Led department operations, ensuring alignment with organizational goals and standards.
- Developed and implemented process improvements to enhance team efficiency and productivity.
- Managed inventory levels, optimizing supply chain processes for cost-effectiveness and reliability.
Assistant Department Manager - Golden Arches Development Corporation McDonald's - Ayala Centre Cebu
(2018-09 - 2020-12)
- Oversaw daily operations, ensuring adherence to company policies and standards.
- Developed training programs for new staff, enhancing team performance and cohesion.
- Coordinated departmental schedules, optimizing resource allocation and workflow efficiency.
Second Assistant Manager - Golden Arches Development McDonald's - Ayala Centre Cebu
(2013-05 - 2018-09)
- Supervised daily operations to ensure efficiency and compliance with health standards.
- Trained new staff on operational procedures and customer service excellence.
- Assisted in inventory management, reducing waste through effective stock rotation strategies.
Manager Trainee - Golden Arches Development McDonald's - Ayala Centre Cebu
(2013-11 - 2014-05)
- Oversaw daily operations to ensure compliance with company standards and policies.
- Trained staff on service protocols and operational procedures to enhance team performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Crew Chief - Golden Arches Development Corporation Mc Donald's - The Walk IT Park
(2010-03 - 2013-11)
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Coordinated inventory management, optimizing stock levels to minimize waste and improve availability.
Service Crew Member - Golden Arches Development Corporation McDonald's - Ayala Centre Cebu
(2008-05 - 2010-03)
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately for high volume of customers.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.
