Ritu Bala
Personal Support Worker
Hire this person
Send a job offer directly to this candidate
About
Compassionate Personal Support Worker with experience providing emotional and physical support to clients in long-term care settings. Previously contributed to improving the quality of life for individuals by creating comfortable environments, promoting independence, and fostering positive relationships.
Experience
Childcare Provider at Self-employed (2024-03 – 2025-05)
- Maintained daily records of activities, behaviour, meals, and naps.
- Developed positive relationships with families by communicating regularly about their child's development.
- Established and maintained a safe, supportive, and welcoming environment.
- Assisted with feeding, dressing and daily activities.
Personal Support Worker (Placement) at Cooksville Care Centre (2025-08 – 2025-10)
- Recorded client status progress and challenges in logbooks and reports.
- Observed patients for physical, emotional, mental, or behavioural changes and injuries.
- Provided personal care to clients, including bathing, dressing and grooming.
- Served meals to clients and assisted with feeding when needed.
- Monitored the health and well-being of clients and reported significant health changes.
Personal Support Worker at Maple Grove Community (2026-01 – Present)
Provide compassionate personal and daily living assistance to residents according to individual care needs and care plans.
- Assist residents with bathing, dressing, grooming, toileting, feeding, and other activities of daily living.
- Monitor residents' physical, emotional, mental, and behavioural conditions and report changes promptly to the appropriate healthcare team.
- Assist residents with mobility and transfers while following safe practices and fall-prevention procedures.
- Support residents in maintaining dignity, independence, comfort, and quality of life.
- Observe and report changes in residents' health, behaviour, appetite, mobility, and overall well-being.
- Maintain accurate and timely documentation of resident care, observations, and progress.
- Communicate respectfully with residents, families, and members of the healthcare team.
- Follow infection prevention, privacy, confidentiality, and workplace safety procedures.
- Provide emotional support and maintain a respectful, culturally sensitive, and supportive environment.
Personal Support Worker at Cooksville Care Centre (2026-05 – Present)
- Provide personal care and assistance with activities of daily living, including bathing, dressing, grooming, and toileting.
- Assist residents with feeding and meal service while respecting individual preferences and needs.
- Monitor residents' health and well-being and report significant changes to the appropriate healthcare staff.
- Observe residents for physical, emotional, mental, and behavioural changes, injuries, or other concerns.
- Record resident observations, progress, challenges, and care activities accurately in logbooks and reports.
- Assist residents with mobility and support safe movement to help reduce the risk of falls.
- Provide compassionate care while promoting resident dignity, comfort, independence, and privacy.
- Work collaboratively with nurses, PSWs, and other members of the healthcare team.
- Follow established infection prevention, safety, confidentiality, and workplace procedures.
Education
Certificate in Personal Support Worker Program: Applied Health Sciences and Palliative Care – Toronto Academy of Education (2025-10)