Riya Uppal

My name is Riya Uppal, and I am a second-year BBA candidate at the Lazaridis School of Business, planning to specialize in Supply Chain Management and Human resource management. I am a diligent and driven individual who is deeply passionate about business and innovation, particularly within supply chain, operations, and Human resource management.

Program Teaching Assistant at Downtown Montessori School (2024-07 – 2026-03)

Supported classroom operations and child development in a Montessori school environment

• Built strong relationships with parents and guardians by communicating regularly about children's development, classroom progress, and daily experiences to support trust and family engagement
• Supported administrative and operational efficiency by maintaining classroom records, organizing documentation, and ensuring compliance with daily procedures
• Helped create a safe, structured, and engaging environment through active supervision and adherence to health and safety standards
• Responded to classroom challenges with professionalism and adaptability while supporting smooth daily operations in a fast-paced environment
• Demonstrated strong teamwork and problem-solving skills while supporting children, families, and staff in a fast-paced environment

Sales Associate at Bikini Village (2023-08 – 2024-08)

Provided customer service and sales support in retail swimwear environment

• Delivered personalized customer service by helping clients select swimwear and accessories that matched their preferences, enhancing the overall shopping experience and supporting customer satisfaction
• Operated POS systems to process transactions, returns, and gift cards accurately while maintaining strong attention to detail and professionalism
• Trained and onboarded new hires by demonstrating store procedures, sales techniques, and customer service standards to support team performance
• Fostered a positive and collaborative work environment by maintaining a strong attitude, supporting teammates during busy periods, and contributing to a welcoming store atmosphere

Bachelor of Business Administration in Business Administration – Wilfrid Laurier University — Lazaridis School of Business (2028-04)