Rizwan Rashid

AZ DRIVER

Talent

Cambridge, Ontario20 CAD/hourMember since January 8, 2026

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About

I am currently employed as a part time driver ,due to my age i cannot drive that much and trying to find a permanant job in work from home enviorment & presently i am looking to supplement my income with a remote customer support role. I bring strong communication skills, reliability, and experience handling customers, Resolving issues, and working with systems in a fast-paced environment. I am confident I can meet performance metrics while delivering excellent customer service.

Experience

Key Skills

 Customer Service (Phone, Email, Chat)

 Problem Resolution & De-escalation

 Data Entry & CRM Systems

 Time Management & Multitasking

 Remote Work Discipline

 Microsoft server configuration 2012, 2016

&Microsoft Office/ Google

 Fast Learner & Team Player

Work Experience

AZ driver (Forest City Staffing-Cambridge, ON)

Feb 2021 to Present

.Presently working with Parrish & Heimbecker milling group as a Tankers shunt/ driver.
Worked at Toyota Woodstock for 18 months as shunter and driver working with Loblaws and delivering freight all over GTA.
A Good safety and driving record with a friendly, professional attitude .Thorough and accurate in all tasks and responsibilities.

E-Commerce & costumer support Manager (AK Boutique Cambridge, ON)

Oct 2019 to jan 2021

Managed and maintained the brand’s website, ensuring products were updated accurately, content was current, and the site functioned smoothly to support online sales.
Handled social media management across platforms, including posting product updates, promotions, and responding to customer inquiries to maintain brand presence and engagement.
Provided end-to-end customer support by addressing customer questions, resolving issues, and handling complaints in a professional and timely manner.
Processed online orders from confirmation to fulfillment, ensuring accuracy in order details and customer information.
Coordinated shipping and logistics by arranging shipments, tracking deliveries, and liaising with couriers to ensure timely and accurate order fulfillment.
Managed online customer communications via email, social media, and messaging platforms, ensuring a positive shopping experience and repeat business.
Assisted with problem-solving across daily operations, including order discrepancies, delivery delays, website issues, and customer service challenges.
Supported overall business operations by multitasking across administrative, customer-facing, and digital roles to ensure smooth day-to-day functioning of the brand.

Site Supervisor (Paragon Security-Mississauga)

Jan 2014 to Oct 2019

Ensured smooth flow and operations of the front and back of the building, smooth flow of traffic
Created, maintained and updated residential database on daily basis
Responsible for access control, CCTV.
Parking enforcement and reporting suspicious activities to Management.\
Hired new staff and Implemented site training for newly hired security personnel on Standard Operation Procedures.
Ensured protection of employees, assets and facilities.
Ensured that all shifts, posts and positions are staffed with fully trained, qualified personnel at all times.
Entrusted with handling confidential information and document..
Ensured individuals are Verified and authorized before entry into private property

Line Cook KFC-Mississauga, ON

March 2017 to March 2018

Prepare meals by reviewing recipe.
Assembling, combining, and cooking ingredients according to recipes and maintaining a sanitary kitchen.
Executes cold food production in accordance with standards of plating guide specifications.
Clean work area, equipment, utensils, and dishes.
Places and expedites orders.