Robert Layton

Delivering information, technology and engineering projects across stakeholders, organizations and customers through focused communication, insightful planning, technical expertise and joyful collaboration. "Let's share the fun of getting hard work done well"

• Delivered 2-year, $10M project to upgrade critical operation planning software (NOMS iTOA) used by over 500 people across Hydro One.
• Delivered project to replace Avaya PBX call centre telephony with cloud-based Bell Total Connect (BTC) On Demand Contact Centre (ODCC) for The Source’s customer care centre, head office and retail stores.
• Led project management team for project that refreshed IT-OT infrastructure and software for Hydro One’s Bulk Energy System (BES) Network Management System (EMS NMS DMS OMS).

  Mission critical, 50 million-dollar, multi-year, cross stakeholder groups project put into service with minimal outages at the Ontario Grid Control Centres 

• Delivered $10M dollar project that delivered an integrated voice and telephony system (IVR) to replace end-of life PBX based system used in Hydro One’s Ontario Grid Control Centres for transmission control and distribution dispatch. 

University of Toronto Master of Applied Science – Electrical Engineering, Power Systems and Motor Control

University of Toronto Bachelor of Applied Science – Electrical Engineering

Concordia University – Bachelor of Arts – Mathematics