Robin Kesavan

I am a dedicated and responsible professional with over 15 years of experience in dynamic, team-oriented environments, enriched by recent Canadian work experience in customer service, retail, and transportation. My strong communication, interpersonal, organizational, and problem-solving skills equip me to effectively support individuals from diverse backgrounds while ensuring adherence to established procedures and safety standards. I am eager to leverage my transferable skills, compassion, and commitment to high-quality service in a Personal Support Worker (PSW) role, where I can positively impact the well-being and independence of clients.

Taxi Driver at Aircab (2024-09 – Present)

• Provide professional and courteous transportation services to customers from diverse backgrounds.
• Communicate effectively with passengers and respond appropriately to their needs and concerns.
• Prioritize passenger safety throughout every trip.
• Demonstrate patience, reliability, punctuality, and professionalism.
• Maintain a clean and safe environment for passengers.
• Manage schedules, routes, and changing customer requirements independently.
• Build positive relationships with customers through respectful and helpful service.

Assistant Team Leader at Dollarama, Coverdale (2024-04 – 2024-08)

• Supported daily store operations in a busy customer-facing environment.
• Assisted customers professionally and respectfully.
• Worked collaboratively with team members to complete daily responsibilities.
• Helped maintain a clean, organized, and safe workplace.
• Followed company procedures and safety requirements.
• Demonstrated reliability, accountability, and attention to detail.
• Assisted with resolving customer concerns and maintaining a positive customer experience.

Enhanced Personal Support Worker in Personal Support Worker – Nightingale Medical College (2026-12)

Master of Management in Management – Crandall University (2025)

Master of Engineering in Engineering Design – TJ Institute of Technology (2020)

Bachelor of Engineering in Mechanical Engineering – MNM Jain Engineering College (2008)