Class 2 S Endorsement Bus Driver at Southland Transportation (2024-09 – Present)
- Demonstrated mechanical awareness by identifying and reporting potential issues, contributing to vehicle reliability and passenger safety
- Managed routes efficiently, maintained punctual schedules, and ensured consistent student safety and supervision during transport
- Completed detailed safety and incident reports, reinforcing accountability and communication with transportation staff
- Daily Pre and Post Trip safety inspections ensuring for safety of all mechanical, electrical, and interior components, route management, ensuring student safety, and completing reports as needed
Freelance Web Developer at Resilient Robyn Designs (2024-02 – Present)
- Designed websites and graphics tailored to trade and small business branding using Shopify, Figma, Canva, Adobe Express, and Photoshop
- Created cost-effective e-commerce strategies for trade-based businesses by identifying growth opportunities and optimizing product listings for online sales and streamlined shipping
- Applied practical understanding of hands-on trades to develop user-friendly sites that reflect real-world services, improving customer accessibility and booking efficiency
Retail Manager at Black Forest Wood Company (2023-06 – 2024-02)
- Led and coached a team of 8 staff, reducing turnover by 40% through transformational leadership and effective communication
- Adapted to evolving market trends by managing supplier relations, negotiating contracts, and optimizing Shopify e-commerce navigation by 15%
- Demonstrated strong work ethic by curating new products, launching marketing campaigns, conducting consumer research, and spearheading a customer rewards program rollout
Retail Associate & Wood Miller at Black Forest Wood Company (2022-10 – 2023-06)
- Supported tradespeople and DIY customers by estimating material needs, providing job-specific product recommendations, and creating accurate work orders
- Milled lumber and fabricated wood products using industrial equipment including planers, jointers, bandsaws, table saws, panel saws, resaws, drum sanders, and lathe setups
- Engaged in daily retail operations such as order packing, inventory upkeep, and customer service, assisting with both residential and commercial project needs
Customer Engagement Leader at PetSmart (2020-06 – 2022-08)
- Demonstrated exceptional dedication during COVID-19 by taking on additional shifts to cover the floor and Operated forklifts for inventory handling and deliveries; performed technical troubleshooting on fish systems including wiring, lighting replacements, and industrial water pump maintenance
- Managed scheduling and team coordination in the absence of Store or Assistant Manager, ensuring smooth day-to-day operations and consistent staff coverage
- Oversaw customer service, animal care, merchandising, and grooming appointments while coaching a team of 10–15 employees, stepping in as a sub bather to support department efficiency and client satisfaction
Associate Lead at PetSmart (2019-09 – 2020-06)
- Operated forklift for inventory management and restocking, supporting safe and efficient back-end retail operations
- Demonstrated leadership potential through register training and introductory management duties, assisting with team coordination and store operations
- Delivered expert customer service and product support, including specialized knowledge in small animal care to ensure customer satisfaction and informed purchases
Equine Canada Riding Instructor at Self Employed (2010 – 2021)
- Certified Riding Coach with Ethics Training and Equine Canada Instructor of Beginners certification, experienced in working with diverse age groups and individuals with mental or physical health challenges
- Prioritized safety and adherence to protocols while teaching horse care and equestrian skills, ensuring a secure and supportive environment
- Demonstrated strong communication, adaptability, and leadership by coaching individuals with varying abilities, building confidence and hands-on competency through clear instruction and mentorship
