Supply Chain Specialist, International - Iovate Health Sciences
(2021-08 - 2026-05)
- Order management processing in D365 (including availability, compliance and timeliness) for international customers worldwide.
- Acted as a key liaison between supply chain, operations, finance, marketing, QA, warehousing, and other 3PL operations.
- Supported carriers/couriers contracting and rates negotiation, and management including freight claims and audits.
- Established and adjusted work procedures and logistics requirements for an efficient flow of freight.
- Worked in partnership with other departments within the organization to fulfill international orders, to ensure accurate pricing/discount promos input into the system, and with focus to improve customer forecast accuracy.
- Participated and evaluated process documentation, workflow analyses, operational reports, and recommendations for management regarding efficiency improvement initiatives.
- Reporting and Auditing.
Logistics Coordinator (Global) - PCI Pharma Services Canada Inc.
(2017-03 - 2021-08)
- Order management.
- Fostered and monitored inbound and outbound traffic flow.
- Arranged domestic and export shipping documents for accuracy of shipments, and supporting documents, on-time delivery and reduced time lead.
- Selected carriers/couriers and negotiated contracts and rates, and managed freight claims and audits.
- Communicated with customs brokers to ensure proper custom tariff classification, expedite customs clearance, and timely movement of freight.
- Adjusted work procedures and logistics requirements for an efficient flow of freight.
- Supported department and project managers in various tasks.
- Enabled full compliance with the Health and Safety Act, Health Canada, FDA, USDA, and other Food and Drug Institutions worldwide.
- Managed KPIs and Report writing.
Shipping Coordinator - HDI – Hamsar Diversco Inc.
(2013-04 - 2017-03)
- Co-ordinated day to day logistics activities required for the transportation of products, via Airfreight/Sea freight, ground, international, domestic and transborder.
- Prepared Export documentation and for importing process.
- Chaired transportation tenders and quotations.
- Responded and resolved inbound/outbound shipping issues and conflicts on a diligent and business efficient manner to prevent service deficiencies and/or customer dissatisfaction.
Logistics Operations Manager - Pumangol - Luanda, Angola
(2009-07 - 2013-03)
- Delegated operational tasks to the logistics staff.
- Directed daily operations to ensure adequate response to fuel and lubricant requests, managed inventory and replenishment strategies.
- Facilitated in the critical supplier and contractor negotiations (Terminals, Carriers, 3PL).
- Maintained awareness of departmental and other Pumangol policies and procedures that would impact operations. Disseminated information to employees as necessary and interfaced with other departments on operations.
- Accomplished operational targets in fuel and lubricants supply to customers.
