Rohinee Bista

Compassionate and reliable Personal Support Worker (PSW) student with hands-on experience in long-term care and resident support. Strong background in customer service, teamwork, and maintaining a safe and respectful environment for residents. Currently completed PSW placement in a long-term care setting with knowledge of infection control, resident care, and communication skills. Dedicated to providing quality, person-centered care.

Laundry Aide at Long-Term Care Facility (2023-01 – Present)

• Maintain cleanliness and proper handling of residents' clothing and linens
• Follow infection prevention and control procedures
• Work collaboratively with healthcare staff in a fast-paced environment
• Ensure compliance with workplace health and safety standards

Front Cashier at Shoppers Drug Mart (2022-01 – 2023-12)

• Delivered excellent customer service in a busy retail setting
• Processed cash, debit, and credit transactions accurately
• Demonstrated strong communication and teamwork skills

PSW Placement Student at Extendicare Lakeside

• Assist residents with activities of daily living (ADLs) including personal hygiene, mobility, and feeding
• Support residents with emotional comfort and companionship
• Follow care plans and safety procedures under supervision
• Maintain resident dignity, privacy, and independence
• Communicate effectively with residents, families, and healthcare teams

Personal Support Worker (PSW) Program – BTT College (2026-12)

Bachelor's Degree in Bachelor in Business Administration – Campion College, Nepal (2015-01 – 2019-12)