Roland NGuessan
Independent Courier Partner | Owner Operator | Logistics & Delivery Professional
About
Reliable and motivated logistics and transportation professional with over 6 years of experience in delivery coordination, dispatch operations, route planning, and customer service. Experienced in managing transportation schedules, shipment tracking, and customer communications in fast-paced environments. Owner of a KIA SUV suitable for delivery operations and seeking to work as an Independent Courier Partner with Precision Deliveries.
Strong knowledge of Ottawa-Gatineau routes, excellent time management skills, and committed to safe and efficient package delivery.
Experience
Logistics Coordinator - KMS Express
- Planned and coordinated daily transportation and delivery operations.
- Monitored shipments and ensured on-time deliveries to customers.
- Communicated with drivers, suppliers, and customers to resolve operational issues efficiently.
- Managed route planning, scheduling, and transportation documentation.
- Supported dispatch operations and improved workflow efficiency.
- Maintained strong customer service standards in a fast-paced logistics environment.
Driver / Operations Support - Canada
- Supported transportation and delivery operations while gaining field delivery experience.
- Used GPS and smartphone applications for navigation and operational communication.
- Worked closely with dispatch teams to ensure efficient and timely deliveries.
- Developed strong understanding of customer service, delivery execution, and route optimization.
Education
Diploma - Supply Chain & Operations Management - Canada
Bachelor's Degree - Logistics & Transport - International
