Roland NGuessan

Reliable and motivated logistics and transportation professional with over 6 years of experience in delivery coordination, dispatch operations, route planning, and customer service. Experienced in managing transportation schedules, shipment tracking, and customer communications in fast-paced environments. Owner of a KIA SUV suitable for delivery operations and seeking to work as an Independent Courier Partner with Precision Deliveries.

Strong knowledge of Ottawa-Gatineau routes, excellent time management skills, and committed to safe and efficient package delivery.

Logistics Coordinator - KMS Express

• Planned and coordinated daily transportation and delivery operations.
• Monitored shipments and ensured on-time deliveries to customers.
• Communicated with drivers, suppliers, and customers to resolve operational issues efficiently.
• Managed route planning, scheduling, and transportation documentation.
• Supported dispatch operations and improved workflow efficiency.
• Maintained strong customer service standards in a fast-paced logistics environment.

Driver / Operations Support - Canada

• Supported transportation and delivery operations while gaining field delivery experience.
• Used GPS and smartphone applications for navigation and operational communication.
• Worked closely with dispatch teams to ensure efficient and timely deliveries.
• Developed strong understanding of customer service, delivery execution, and route optimization.

Diploma - Supply Chain & Operations Management - Canada

Bachelor's Degree - Logistics & Transport - International