Rosalina Socorro

Bilingual (Spanish-English) professional with over 6 years of experience in customer service, administration, and accounting. Skilled in multicultural environments with a strong work ethic, confidentiality, and problem-solving abilities. Known for being organized, efficient, and a cooperative team player with a positive attitude.

Grocery Clerk - Armstrong Foodservice - Peterborough, ON

(2012-09 - 2018-07)

• Delivered excellent customer service and handled cash transactions accurately.
• Maintained inventory, restocked shelves, and ensured cleanliness of store areas.
• Assisted with deliveries, managed expired/damaged products, and promoted store offers.
• Supported customers with product inquiries and loading groceries.

Sales Associate - Staples Canada - Peterborough, ON

(2012-03 - 2012-05)

• Greeted customers and provided product assistance.
• Processed purchases and returns with accuracy.
• Maintained merchandise displays and resolved customer concerns professionally.

Administrative Assistant / Accounting Clerk - Milagros Six - Michigan, USA

(2007-09 - 2011-02)

• Managed cash reconciliation, deposits, and petty cash.
• Prepared financial statements, reports, and conducted account analysis.
• Ensured regulatory compliance and supported budgeting processes.

Child Caregiver - Private Family - Texas, USA

(2003-02 - 2007-08)

• Provided full-time care for children including hygiene, meals, and educational activities.
• Transported children to school and medical appointments.
• Maintained a safe and nurturing environment.

Administrative Director - Attorney General's Office - Zulia State, Venezuela

(2000-01 - 2003-02)

• Oversaw daily operations, payroll, and budget allocation.
• Developed organizational policies and managed vendor contracts.
• Collaborated with HR and executive leadership on strategic planning.

Assistant Designer / Media - Ideas Productions - Venezuela

(1999-09 - 2000-01)

• Created technical sketches and sourced audiovisual materials.
• Maintained design files and supported newspaper design projects.

Thesis Tutor - Imagen 3D - Venezuela

(1998-08 - 1999-09)

• Guided students through research methodology, data analysis, and thesis writing.
• Provided support in both qualitative and quantitative research approaches.

Master's Degree - Marketing - URBE (2021-03 - 2022-07)

Bachelor's Degree - Business Administration - URBE (1993-09 - 1997-08)