Rosanna Roque

My Name is Rosanna, I have completed a Bachelor’s Degree in Nursing at La Consolation University in the Philippines. Although healthcare is my passion, however, due to my family’s financial circumstances while living in the Philippines, I had no choice but to take a job that are easily available to me during those times which landed me some experiences and skills out of the healthcare field like sales and Marketing in other Dubai Companies and Soap and organic formulation.

I am confident that my passion to serve as a personal care provider, along with my compassion, and empathy abilities will be fruitful in providing general and specific support. And I also assure you that my additional strengths and talent will translate into your environment as I take up charge as your next Personal Support Worker.

Business Owner/Artisan of Soaps/ Skin care formulator

Magic Works LLC - April 2021 – April 2023 Dubai, United Arab Emirates

• Oversees, daily planning and organizing the operations of the business.
• Prepare and produce handmade soaps and organic Skin care formulations.
• Market events, meeting with service vendors/suppliers and campaigns.

Business Development Manager Monster.com UAE Branch (July 2019 – September 2021) Dubai, United Arab Emirates

• Developed a growth strategy focused both on financial gain and customer satisfaction.
• Conducted research to identify new markets and customer needs.
• Arranged business meetings with prospective clients to showcasing the Monster Database.
• Promoted company's products and services
• Prepared sales contracts to ensure adherence to law established rules and guidelines.
• Maintained records of sales, revenue, and invoices.
• Evaluated options and resolved internal priorities.

Client Relationship Manager Euthalia Group (February 2018 – January 2019)

Dubai, United Arab Emirates

• Identified new sales leads and services.
• Established relationship with potential clients (internal/external)
• Developed and research client’s companies, industry, culture and environment.
• Researched new ideas to retain existing client’s / customers.
• Acted as point of contact for complaints and escalate issues as appropriate.
• Provided client support on best practices and the use of products and services

Assistant Marketing Manager International Business Consult (October 2016 – December 2017) Dubai, United Arab Emirates

• Evaluated methods and procedures re collecting data (such as feedback from the last course/events/Opinions Polls)
• Maintained and managed social media, prepared reports to the CEO and attending MOM.
• Assisted the head manager in organizing and implementing business strategies.
• Visited potential clients(doctors) hospital, clinics to promote the yearly different courses events.
• Ensure maintenance of CRM on a daily basis.
• Assisted with the medical programs and evaluate client needs and requirements.
• Supervised and handled complaints during the course events.
• Ensured all staff doctors adhere to company’s policies and guidelines during the medical events.

Personal Assistant to the CEO

Jenny Rose Apparel (December 2013 – July 2015)

Dubai, United Arab Emirates

Business Development Executive Millionaires Business Club (August 2010 – December 2012) Dubai, United Arab Emirates

References available upon request.

EDUCATION

2004 – 2008 Bachelor of Science in Nursing La Consolation University, Bulacan Philippines

CERTIFICATES:

Soap Making Business Diploma 2020 (UK Registered Learning Provider) (UKPRN-10064410)

Glycerin and formulation of Body Products Dubai UAE (Cutting Edge Training Course)

Mandarin Language Certificate April 24 2022. (Happy Mandarin Chinese language Training School Dubai UAE)