Rosie Cytherea

Personal Support Worker

Talent

BurlingtonMember since August 30, 2025

Resident Care Skills * Assistance with activities of daily living (ADLs) * Bathing, grooming, dressing, and toileting support * Safe feeding assistance and meal support * Mobility assistance and transfers * Proper use of lifts and transfer equipment * Bed positioning and pressure sore prevention * Continence care * Range of motion assistance * Basic restorative care Observation & Reporting Skills * Monitoring changes in physical or mental condition * Accurate charting and documentation * Reporting concerns to nurses and care teams * Tracking intake/output and behaviors * Observing signs of pain, distress, or infection Communication Skills * Therapeutic communication * Active listening * Compassionate resident interaction * Family communication and support * Team collaboration with nurses and interdisciplinary staff * Conflict resolution and de-escalation Dementia & Mental Health Skills * Dementia care approaches * Redirection techniques * Managing responsive behaviors * Patience and emotional regulation * Trauma-informed care * Supporting residents with anxiety, depression, or cognitive decline Safety Skills * Fall prevention * Infection prevention and control * Proper body mechanics * Emergency response awareness * Resident safety monitoring * Maintaining clean and safe environments Emotional & Interpersonal Skills * Empathy and compassion * Patience * Reliability and dependability * Professionalism * Cultural sensitivity * Respect for resident dignity and autonomy * Emotional resilience in high-stress situations Time Management & Organization * Prioritizing resident needs * Multitasking in fast-paced environments * Completing care routines efficiently * Following schedules and care plans Healthcare Knowledge * Basic anatomy and physiology understanding * Knowledge of aging and chronic illness * Understanding palliative and end-of-life care * Nutrition and hydration awareness * Skin care and pressure injury prevention Physical Skills * Physical stamina * Safe lifting and repositioning * Ability to stand and walk for long periods * Fine motor skills for personal care tasks Technical & Workplace Skills * Electronic charting/documentation * Following care plans * Understanding facility policies and procedures * Maintaining confidentiality * Working independently and within a care team

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About

Fast paced, compassionate, and dedicated Personal Support Worker with a strong background in patient care, emotional support, and assisting individuals with diverse physical, cognitive, and emotional needs. I have experience supporting individuals with activities of daily living, mobility assistance, companionship, and creating safe, respectful, and supportive environments. Known for my calm and empathetic nature, strong communication skills, patience, and attention to detail, I am passionate about helping others maintain dignity, comfort, independence, and quality of life.

I thrive in both one-on-one and team-based care settings and bring warmth, professionalism, adaptability, and genuine compassion to all client interactions.