Server - Post Hotel & Spa - Lake Louise, AB
(2026-06)
- Deliver personalized Relais & Châteaux-standard service, maintaining flawless table presentation and precise multi-course timing
- Act as key kitchen-to-floor liaison managing the expo pass, ensuring every plate meets strict presentation and temperature standards
- Guide guests through a world-class wine program, offering expert pairings and resolving service issues swiftly to protect the luxury experience
Dining & Banquet Server - Lake Louise Inn - Lake Louise, AB
(2025-05 - 2026-04)
- Delivered premium F&B service to a diverse international clientele across à la carte and high-capacity banquet events at a renowned mountain resort
- Upheld rigorous AGLC compliance and health & safety standards, ensuring a consistently responsible and guest-ready environment
- Executed comprehensive opening/closing procedures and cross-department collaboration to sustain seamless service during peak periods
Dining & Banquet Server | Bartender - Bayview Golf and Country Club - Toronto, ON
(2023-06 - 2025-05)
- Provided white-glove dining and bar service to a private membership, anticipating needs and tailoring recommendations from established member profiles
- Coordinated multi-course banquet execution with the culinary team, managing VIP requests, complex dietary restrictions, and formal table setups
- Applied advanced de-escalation skills to resolve member concerns, driving loyalty retention and upholding Smart Serve compliance
