Ruth Fitch

Highly organized and detail-oriented administrative professional with 15+ years of experience supporting operations, managing records, and coordinating client communications in fast-paced environments. Proven ability to manage schedules, maintain accurate documentation, and support financial processes independently. Experienced in remote communication, digital tools, and handling confidential information. Bilingual in English and French with strong written and interpersonal communication skills.

Owner / Administrator / Manager at Developing Hearts and Minds Preschool and Kindergarten (2023-01 – 2025-01)

• Managed all administrative operations, including scheduling, client communication, and digital record-keeping
• Coordinated staff schedules, onboarding, and training using structured processes
• Maintained accurate financial records, prepared invoices, and processed payments
• Created reports, correspondence, and documentation for clients and staff
• Ensured compliance with privacy standards and handled confidential information securely
• Delivered high-level customer service in a fast-paced environment

Owner / Administrator at Blocks of Fun Home Daycare (2012-01 – 2023-01)

• Managed day-to-day operations, including scheduling, payroll coordination, and client communications
• Maintained detailed digital and physical records for attendance, billing, and compliance
• Responded to client inquiries via phone and email in both English and French
• Prepared program materials, reports, and documentation
• Coordinated with external resources and maintained organized filing systems

Private Nanny / Household Coordinator at Private Homes (2008-01 – 2012-01)

• Managed schedules, communications, and administrative tasks for multiple households
• Maintained records and handled sensitive information with discretion
• Provided regular updates and reports to clients

Administrative Support / Program Assistant at Riverside Montessori School (2007-01 – 2008-01)

• Organized files, supported scheduling, and prepared reports
• Communicated with parents and staff in English and French
• Recorded meeting minutes and supported program coordination

Tutor — English and French at Self-employed (2006-01 – Present)

• Provide individualized instruction and maintain client records and progress reports
• Communicate effectively with clients and adapt materials to meet needs

Bachelor of Arts in Child Studies – Concordia University (2024-01)

Registered Early Childhood Educator (RECE) – Ontario College of ECE

Graduate – H&R Block Tax Academy (2024-01)

Family Daycare Professional Course (French) – UQAM (1996-01)