Ruweydo Muse

Medical Office Administration graduate with practical training in primary-care office procedures, appointment scheduling, client registration, telephone communication, medical records, scanning, faxing, documentation and electronic medical records. Strong interpersonal and computer skills, with additional education in Human Resource Management and experience working in a fast-paced, high-volume Canadian workplace. Known for professionalism, organization, accuracy, confidentiality and respectful service to diverse clients.

Medical Office Administration — Practical Training Experience at CIMT College

Completed hands-on Medical Office Administration training focused on the daily administrative responsibilities of a medical office.

• Scheduled and registered clients while maintaining accurate appointment information.
• Practiced professional telephone communication and client reception procedures.
• Maintained medical records and practiced accurate filing and documentation procedures.
• Used electronic medical records (EMR) and computer systems for administrative tasks and data entry.
• Practiced scanning, faxing, document preparation and secure handling of confidential information.
• Applied privacy, confidentiality and professional communication principles in a health-care office environment.
• Developed strong organizational, interpersonal, teamwork and problem-solving skills for a busy primary health-care setting.

Amazon Canada

Worked in a fast-paced environment that requires organization, attention to detail, teamwork, computer skills and the ability to manage competing priorities.

Medical Office Administration in Medical office procedures, appointment scheduling, registration, EMR, medical documentation, records management, privacy/confidentiality, office communication and related administrative skills – CIMT College

Human Resource Management – Kampala University