Senior Finance Clerk at Government of Nunavut (2025-05 – Present)
Department of Finance – Revenue Operations & Collections
- Manage and maintain customer accounts, including creation of customer files and account updates in Oracle
- Issue invoices, statements of account, and dunning letters (1st, 2nd, and final notices) in accordance with collection policies
- Monitor outstanding balances and follow up with clients via phone and email to secure payment
- Negotiate and review payment arrangements based on GN collection guidelines
- Process and apply payments (credit card, bill payments, cheque, wire)
- Enter and process taxation, credit notes, payroll deductions, RFIs, and GRNs
- Investigate and resolve billing disputes, including coordination with departments such as Medical Travel
- Perform skip tracing to obtain updated contact information for clients with returned or incomplete addresses
- Place accounts on hold or escalate for further collection action when required
- Maintain detailed collection logs and documentation for all account activity
- Provide clear communication to clients regarding balances, payment options, and account status
Finance Clerk at Government of Nunavut (2022-12 – 2025-05)
Department of Finance – Accounts Payable
- Maintain log spreadsheets for Medical/Duty Travel documents
- Enter data for expense vouchers, journal vouchers, LCAs, POs, travel, service contracts
- Provide guidance on travel claim issues
- Communicate with vendors regarding billing and payment issues
- Respond to enquiries from the public and government departments
- Prepare invoices, VURs, journal entries, reversals/reissues, and travel claims
- Maintain records and archive files in accordance with records management policies
- Assist in training new staff as required
Carpenter Apprentice at Gemini Construction (2022-07 – 2025-02)
- Read and interpret blueprints, drawings and sketches to determine specifications and calculating requirements
- Build foundations, installing floor beams, lay subflooring and erect walls and roof systems
- Maintain, repair and renovate residences and other establishments
- Fit and install trim items, such as doors, stairs, moulding and hardware
- Prepare cost estimates for clients
Naval Combat Information Operator at Royal Canadian Navy (2016-10 – 2020-05)
- Maintain classified logs and publications
- Collect, correlate, record, analyze, display and disseminate all tactical
- Participate in search and rescue events and person-overboard emergencies
- Lookout duty aboard ship. Bridge watch
- Inspect cargo of suspicious vessels including detaining of vessels crew during inspections
- Routinely inspect perform ship maintenance and repairs
Volunteer Client Support Worker at Hamilton East Seventh-day Adventist Church (2019-01 – 2022-12)
- Provided support and assistance to individuals struggling with addiction and homelessness
- Coordinated outreach initiatives to connect community members with essential resources such as food, shelter, and counseling services
- Offered emotional support, guidance, and referrals to social services to promote recovery and stability
- Collaborated with church staff and volunteers to organize programs addressing mental health, employment readiness, and substance abuse recovery
