S Abraham

Detail-oriented and compassionate claims professional with extensive experience in medical interpretation, healthcare services, client communication, and documentation management. Strong background in assessing medical information, conducting interviews, reviewing records, and communicating with diverse stakeholders. Skilled in handling sensitive information, evaluating claims, resolving complex issues, and providing exceptional customer service.

Seeking any associate position where analytical, investigative, and negotiation skills can contribute to efficient claims resolution.

Medical & Insurance Interpreter (Remote) - Multiple Organizations including LanguageLine Solutions, Language Link, Certified Interpreters United States & Canada - Remote

(2018-01)

• Facilitated communication between insurance representatives, healthcare providers, legal professionals, and clients.
• Interpreted complex medical terminology and injury-related information accurately and confidentially.
• Assisted with insurance claims discussions, accident-related consultations, and medical assessments.
• Maintained detailed documentation and ensured compliance with privacy regulations.
• Handled high-volume calls while maintaining professionalism and accuracy.
• Consistently maintained high-quality performance standards.
• Supported communication for thousands of medical and insurance-related interactions.
• Demonstrated exceptional attention to detail when documenting injury-related information.
• Reviewed client eligibility documentation and verified information.
• Conducted interviews and gathered supporting evidence for benefit applications.
• Managed confidential records and maintained accurate case files.
• Resolved client concerns and provided guidance regarding program requirements.
• Collaborated with internal and external stakeholders to achieve timely outcomes.

Physiotherapist - Various Healthcare Facilities - India, United Kingdom & Canada

• Assessed and treated patients with musculoskeletal injuries and physical impairments.
• Reviewed medical histories, diagnostic reports, and treatment plans.
• Documented patient progress and communicated findings with healthcare professionals.
• Developed strong understanding of injury mechanisms, rehabilitation, and medical terminology.
• Knowledge of injury diagnosis and treatment.
• Understanding of recovery timelines and functional limitations.
• Experience evaluating medical documentation and clinical records.

Bachelor of Physiotherapy (BPT) - Physiotherapy - Mahatma Gandhi University (2002-04)