Business Analyst
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Results-driven Business Analyst with 2 years of experience in data analysis, project management and a strong track record in delivering business solutions. Skilled in data visualization, predictive modelling, Tableau and augmented reality technologies. Possessing certifications in Tableau Author Badge and Business Analytics for Decision Making.
A collaborative leader with a history of increasing customer satisfaction and achieving advancements in ERP modules by aligning project goals and objectives with business needs. Seeking to leverage my skills and experience to contribute to a company's growth and success in the field of Business Analytics
Drove a 24% enhancement in ERP modules and customer satisfaction through strategic analysis,
stakeholder collaboration, and solution implementation.
•Created 75+ user stories, shaping the app's functionalities and ensuring a comprehensive, user-friendly design.
•Enhanced productivity by 20% using Power BI to automate data reporting for stakeholders.
•Conducted thorough AR industry research and requirement elicitation, leading to the identification of 6
key focus areas.
•Led a team of 12 designers & liaised with 3 teams to salvage a critical project using root cause analysis.
•Conducted user acceptance testing, gathering valuable user feedback, and identifying 3 essential areas for improvement.
Master in Management (Business Data Analytics) from University of Windsor
