Sachinn Saini
SOC ANALYST (TIER 1)
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About
SOC Analyst with hands-on experience in SIEM, log analysis, incident response, and cybersecurity labs, complemented by leadership experience managing operational incidents, escalations, documentation, and team performance. Skilled in Splunk, ELK Stack, Windows Event Logs, Symon, Linux, and security monitoring with a strong understanding of SOC operations, MITRE ATT&CK, and the NIST Incident Response Lifecycle. Passionate about protecting enterprise environments through proactive monitoring, threat hunting, and continuous learning.
Experience
Team Leader - PODS Enterprises
(2024-01)
Lead daily operations by monitoring team performance, managing escalations, investigating operational issues, ensuring SLA compliance, and maintaining operational documentation in a fast-paced environment.
- Lead and supervise a team to consistently achieve daily operational goals and service-level agreements (SLAs).
- Monitor operational activities and quickly identify issues to minimize service disruptions.
- Investigate operational incidents, perform root cause analysis, and coordinate timely resolution with appropriate stakeholders.
- Handle high-priority escalations while ensuring accurate documentation and effective communication.
- Maintain operational reports, documentation, and performance metrics to support compliance and process improvement.
- Conduct quality assurance reviews and ensure adherence to company policies and standard operating procedures.
- Train, mentor, and onboard new employees while promoting best practices and process consistency.
- Collaborate with cross-functional teams to resolve operational challenges efficiently.
- Analyze trends and recurring issues to improve workflows and reduce operational risk.
- Demonstrate strong analytical thinking, decision-making, and problem-solving skills in a high-volume environment.
Education
Bachelor of Technology (B.Tech.) - Computer Science - Rayat Bahra University, Punjab, India (2012-01 - 2016-12)
Post Graduate Diploma - International Business Management - Niagara College, Ontario, Canada (2018-01 - 2020-12)
