Cashier - Machi Machi AB Inc. - Edmonton, AB, Canada
(2026-03)
- Processed transaction accurately via POS system, handling cash, debit, credit and contactless payments with consistent zero-variance end-of-shift reconciliation.
- Manage cash drawers including opening/closing counts, float verification and timely reporting of discrepancies in compliance with company cash-handling policy.
- Administered loyalty programs and promotional campaigns by applying for member rewards bundle offers and limited time discounts to drive customer retention and repeat visits.
- Delivered a professional, brand-aligned guest experience by greeting customers promptly resolving complaints diplomatically and escalating complex concerns to supervisor as needed.
- Demonstrated comprehensive menu knowledge to provide tailored beverage recommendations and drove incremental sales through strategic upselling of add-ons and upgrades.
- Assisted in preparing and quality-checking signature milk teas, fruit teas, and specially drink to brand recipe standards verifying customization accuracy prior to every customer handoff.
- Coordinated order queue management during peak periods, ensuring timely fulfillment of in-store takeout and third-party delivery orders within established service time targets.
- Maintain front-of-house cleanliness, monitored supply levels, completed opening/closing checklist, and upheld Alberta Health Service food safety and hygiene standards throughout each shift.
Human Resources Officer - Guardium Security Services - Edmonton, AB, Canada
(2023-11 - 2026-03)
- Managed end-to-end recruitment cycles including job posting, applicant screening, structured interviewing, and offer extensions for large, multi-branch security workforce across Edmonton and surrounding areas.
- Post and manage job advertisements across indeed, linkedin, and other platforms; build and maintain active candidate pipelines for ongoing and anticipated guard and supervisory vacancies.
- Conduct competency-based interviews evaluating candidates' experience, certifications (E.G., Security license, first aid), education, and cultural fit; oversee full candidate inventory management throughout the selection process.
- Facilitate all pre-employment formalities including criminal record checks, security license verification, reference checks, and offer documentation preparation in compliance with Alberta Employment Standards Code.
- Conduct and deliver new employee orientation and onboarding programs for security guards and supervisors, covering company policies, site-specific procedures, uniform issuance, and scheduling expectations.
- Monitor daily guard shift schedules using tracktik and connecteam; track show/no-show incidents, late arrivals, and shift coverage gaps, coordinating with operations supervisors to arrange replacement coverage in real time.
- Track and record daily attendance, overtime, and shift swaps for a large workforce; flag discrepancies and escalate unresolved attendance issues to operations management for action.
- Maintain comprehensive employee records both offline (physical personnel files) and online (HRIS and Shared Drives), ensuring all documentation — including contracts, licenses, certifications, and amendments — is current, organized, and audit-ready.
- Serve as the first point of contact for employee HR queries regarding pay, scheduling, leave entitlements, benefits, disciplinary procedures, and company policies; provide timely, accurate responses and escalate complex matters to senior management.
- Consistently maintain accurate and up-to-date employee records through structured data management practices, ensuring timely tracking of probationary reviews, license renewals, and shift coverage requirements across multiple branches.
- Draft and issue all employment correspondence including offer letters, employment confirmation letters, warning letters, schedule change notices, and termination documentation in accordance with company guidelines.
Human Resource Executive - Swastik Roadways Corporation - Bhiwandi, Maharashtra, India
(2022-05 - 2023-10)
- Issued all categories of employment letters including confirmation, joining, promotion, increment, warning, appreciation, experience, termination, and full and final settlement letters.
- Managed yearly performance appraisal cycles and oversaw attendance, compensation, and employee benefits processing.
- Ensured regulatory compliance and administered employee health insurance as part of broader health and safety responsibilities.
- Administered office operations including corporate travel arrangements (flight, bus, train) and inventory management.
- Planned and organized employee welfare events including birthday and anniversary celebrations, Indian festival programs, yoga sessions, and staff recognition activities.
Officer – Human Resource - Jacobs Solution India Private Limited - Mumbai, Maharashtra, India
(2022-04 - 2022-05)
- Processed HR documentation for new hires, background checks, status changes, performance evaluations, benefits, and separations.
- Administered HR programs encompassing compensation, benefits, leave, attendance, disciplinary matters, and performance and talent management.
- Drove learning and development initiatives and prepare communication and rollout plans for training programs.
- Managed the exit process end-to-end, including conducting structured exit interviews.
Human Resource Trainee - Swastik Roadways Corporation - Bhiwandi, Maharashtra, India
(2021-09 - 2022-03)
- Sourced candidates via job portals including Naukri and Linkedin; managed job postings and screened incoming applications.
- Conducted initial telephonic screening interviews and coordinated subsequent interview rounds with senior stakeholders.
- Managed candidate documentation, background verification, and pre-employment formalities.
- Facilitated joining and onboarding formalities for all new hires.
Senior Assistant – Human Resource - DXC Technologies India Pvt Ltd - Thane, Maharashtra, India
(2020-04 - 2021-08)
- Delivered day 1 induction sessions for new hires covering company policies, benefits, and onboarding action items.
- Executed end-to-end business processes on workday including pre-hire task completion, profile verification, offer validation, compensation approval, and employee id generation.
- Managed e-filing of new joiner documents and statutory forms in FileNet and SharePoint in adherence to data compliance standards.
- Resolved HR onboarding queries via HRconnect at tier-2 and tier-3 levels for both employees and business managers; produced audit reports for outstanding action items.
- Ensured regulatory compliance and administered employee health insurance as part of broader health and safety responsibilities.
- Administered office operations including corporate travel arrangements (flight, bus, train) and inventory management.
- Planned and organized employee welfare events including birthday and anniversary celebrations, Indian festival programs, yoga sessions, and staff recognition activities.
Human Resource Analyst - IKS Healthcare India Pvt Ltd - Airoli, Navi Mumbai, Maharashtra, India
(2019-12 - 2020-03)
- Designed and implemented comprehensive recruiting strategies; developed and maintained updated job descriptions and specifications.
- Sourced and attracted candidates through databases, social media platforms, and job portals; conducted structured competency-based interviews.
- Evaluated applicants' qualifications, skills, and cultural fit, prepared detailed analytical recruiting reports for senior management review.
- Actively promoted the company's employer brand and reputation as a preferred workplace.
Recruitment Trainee – Internship - Larsen & Toubro Infotech Ltd - Powai, Mumbai, India
(2016-05 - 2016-08)
- Managed overseas recruitment operations including job posting, candidate sourcing, interview coordination, and offer management.
- Screened and pre-qualified candidates for referral to hiring panels and compiled performance metrics reports for recruitment activities.
