Sadanie Perera

I have over 05 years of experience in administrative and client relationship building. Enthusiastic individual seeking to leverage exceptional communication skills and leadership skills in a fast-paced environment. Energetic, organized and excellent team player who can use own initiative confidently and responsibly to achieve company objectives

POST OFFICE ASSISTANT - PART TIME

CANADA POST, MISSISSAUGA [MARCH 2023 –UP TO DATE]

• Controls cash register, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
• Assists in maintaining and controlling the inventory of stamps, money orders and registered mail in compliance with policies and procedures of Canada Post Corporation
• Sell postal products and services to the business community and public ensuring superior and efficient customer service
• Organized and detailed oriented to provide customers with information and resolve problems thoroughly and quickly
• Ability to work in a fast pace environment maintaining a neat and organized postal service area 
• Ability to upsell and recommend postal services and promotions to walk-in customers

LOLC TECHNOLOGIES LIMITED, SRI LANKA [SEPTEMBER 2017 – MARCH 2020]

• Identified over LKR 12M uncollected receivables in revenue and resolved LKR 7.6M
• Contributed 60% company Sales growth by canvassing new clients and leads
• Supported sales development team through issuing invoices, purchase orders and handling petty cash register
• Prepared and submitted management-marketing reports to the interested parties while assisting department administration schedule
• Coordinated on preparing promotional materials and scheduled marketing meetings
• Responded professionally to customer phone calls and scheduled appointments.
• Developed working relationships with clients by providing exceptional customer service
• Maintained a sound relationship with existing clients to ensure the receipts of client payments and retained the existing client base

CELCIUS SOLUTIONS PVT LTD, SRI LANKA [OCTOBER 2016 – SEPTEMBER 2017]

• Collaborated with consultation team to execute two digital campaigns which increased the company sales revenue by 20% in 02 months
• Managed digital marketing initiatives including email campaigns to enhance the Brand image, profile & reach of the company
• Engaged in communication & coordination with digital marketing consultation company in order to meet the company objectives within digital platforms
• Responded effectively to client queries raised in Social Media channels and the company Web Site

SOFTLOGIC FINANCE PLC, SRI LANKA [SEPTEMBER 2014 – OCTOBER 2016]

• Facilitated Leasing, SME Loans, Higher Purchase and mortgages efficiently & effectively to satisfy and fulfill the customer financial requirements in line with the company policy 
• Communicated effectively and satisfied client requirements efficiently
• Worked in collaboration with intercompany departments to ensure the on time supply and delivery

Master of Business Administration (MBA), General The University of Northampton (United Kingdom). (Equivalent to a Master’s degree, as determined by World Education Services in Toronto, ON) [2017 – 2018]

Bachelor of Business Administration Degree (Marketing Special /Second Class Lower)

University of Peradeniya (Sri Lanka). [2010 – 2014]

CIMA (UK) - Operational Level

Wisdom Business Academy Sri Lanka [2010]

Passed in Financial Management, Management Accounting, Performance Evaluation, Financial Accounting & Tax Principles.

CIMA (UK) - Foundation Level

Wisdom Business Academy Sri Lanka [2009]

Passed in Financial Accounting, Management Accounting, Business Mathematics, Law and Economics