Saeda Jeddi

To be part of a growth-oriented organization that would allow me to hone my skills and drive me towards professionalism. A workplace where I strive to achieve professional excellence, while contributing to the organization's goals

Radio Tele Caller - Laghman, Afghanistan

• Presenting Radio Programs
• Report making and Identifying potential interviewees, briefing them, preparing interview questions and conducting both live and recorded interviews

Intern with HR - NSP

• Receiving incoming letters
• Providing logistical assistance to the Unit
• Interview report writing
• Print, Scan and photocopy of documents whenever required
• Informing interviewees of interview

Cashier - The Finese Groups Supermarket

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
• Operating scanners, scales, cash registers, and other electronics
• Balancing the cash register and generating reports for credit and debit sales
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
• Processing refunds and exchanges, resolving complaints
• Following all store procedures regarding coupons, gift cards
• Maintaining a clean workspace

Human Development Team - World Bank - Kabul

• Entering Contracts to Operational Portal
• Preparing visa invitation letters for the mission members
• Assisting the mission with their accommodation while in Kabul
• Receiving incoming letters
• Providing administrative assistance to the Unit
• Providing logistical assistance to the Unit

Procurement Department Team Member - World Bank - Afghanistan

• Coordination with procurement specialist/procurement analyst for post review of Afghanistan
• Update Data Base of project contracts and project lists
• Collect signed copy of project related contracts from the task team
• Keep track of procurement documentation by print, copy and paper filing
• Organizing Workshops
• Publication of Notices in Operational Portal
• Uploading project information in SEPA system
• Procurement post review Reports Uploading in Operational Portal
• Uploading Procurement plans
• Focal Point of SEPA System in Afghanistan
• Uploading REIOs for all Ministry Project Into UNDP

Admin Manager - WeDropp Canada - Mississauga

(2019)

• Supervision and management of all administrative day-to-day operations
• Developing and implementing administrative functions for monitor business operations
• Managing and directing the activities of the staff
• Interacting with Clients on behalf of the company and managing administrative operations
• Developing inventory control management systems for the inventory department
• Assist and support front desk receptionist in handling visitors and clients
• Develop logistics in organizing records, files and statements in an effective manner

Quality Control Associate - UPS Burlington - Ontario

(2020 - 2022)

• SAP Data Entry
• Product Inbound receiving
• Product inspection and sorting
• Daily reporting to the Client and Supervisor
• Product Quality control
• Document Management and maintaining records

Customer Service Representative - UPS Burlington - Ontario

(2023)

• Enter customer orders in a timely fashion
• Generate qualify and grow new business through an established customer base; sales-related activity is tracked, and accounts are monitored for continuous follow-ups and check-ins
• Review and act upon daily order status reports
• Maintain clear and user-friendly records for ongoing and completed projects
• Issue production tickets in a timely fashion ensuring proper communication
• Primary person to answer all phone calls ensuring no longer than 3 rings and direct customer inquiries as required
• Adhere to plant policies with attention to health and safety; ie: safety glasses while on the plant floor
• Provide quotes to customers in a timely manner; support to the sales team to develop Request For Quote documentation for new business
• Follow through on pending commitments to ensure the product has been expedited to plan; manage customer orders from end to end
• Manage and report on field complaints; RGA report completed monthly
• Develop relationships with existing clients and new clients to maintain the business

Bachelor of Arts (BA General) - Punjab University

Diploma in United Nation & international Studies