Sagar Deep Bal

Serves customers by selling products and meeting customer needs. Focuses sales efforts by studying the existing and potential volume of customers. Submits orders by referring to price lists and product literature.

Neighbourhood Marketing Representative at OSL (2021-12 – Present)

• Serves customers by selling products and meeting customer needs.
• Focuses sales efforts by studying the existing and potential volume of customers.
• Submits orders by referring to price lists and product literature.
• Recommends product, service, and policy changes by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management.
• Maintains professional and technical knowledge by attending in-person meetings, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Assistant Manager at 7-11 (2021-02 – 2021-12)

• Supervise, coordinate, and arrange operations in a 24-hour business with a workforce of up to 20 individuals.
• Authorize payments and merchandise returns.
• Hire and train or arrange for the training of new sales staff and monitor and report on performance
• May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries
• Worked with sales team to collaboratively reach targets, consistently meeting, or exceeding personal quotas.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands

Senior Office Auditor at CRA (2021-04 – 2021-06)

• Plan and oversee the auditing process
• Allocate responsibilities to junior and staff auditors
• Review team members' work for accuracy and compliance
• Perform effective risk and control assessments
• Complete audits on time and submit reports to the auditing manager
• Present audit findings and find ways to increase compliance and efficiency.
• Coordinate periodical audits

Sales Associate at 7-11 (2020 – 2021-02)

• Delivered high level of assistance by checking store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Organized racks and shelves to maintain store visual appeal and promoted specific merchandise.
• Processed product returns and assisted customers with other selections.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Prepared cash deposits up to $2000 with zero discrepancies.
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

Associate degree in business administration-Accounting – Red River College (2021-04)

High School Diploma – MARIA ASSMPTA SCHOOL (2019-04)