Saima Faisal Kayani

Marketing graduate (MBA, Marketing) currently studying Digital Marketing and Graphics with AI at triOS College, seeking a remote Social Media Marketing Internship. Skilled in creating engaging social media content with Canva and AI tools, building social media strategies, and designing and tracking digital campaigns. Brings years of clear, brand-consistent communication, performance reporting and self-directed work, and thrives working autonomously from a home office while collaborating with a remote team.

Corporate Customer Associate, Credit Cards at Canadian Tire Corporation Ltd. (2022-01 – Present)

• Deliver clear, on-brand communication to a high volume of customers daily, promoting and enrolling members in the loyalty program.
• Run customer surveys and track feedback trends, turning audience insights into recommendations that improve engagement.
• Work autonomously to resolve inquiries and troubleshoot applications while maintaining accurate CRM records.

Customer Service Representative at CIBC (2015-01 – 2015-06)

• Built trust-based client relationships and recommended credit card products tailored to each client's goals.

Team Leader / Administration Assistant at Tesco Stores Ltd. (2004-09 – 2010-06)

• Planned and executed corporate meetings and special events for groups of 20+ employees.
• Promoted twice in six years; collaborated with managers and communicated performance updates through regular reports.

Assistant Manager, Marketing & Operations at Pakistan Cargo Pvt. Ltd. (2000-10 – 2004-01)

• Monitored market conditions and competitor activity, adjusting the sales and marketing approach to new developments.
• Created reports and designed presentations for the CEO and sales team; primary liaison with external contacts.

Diploma in Digital Marketing and Graphics with AI – triOS College

Master of Business Administration (MBA) in Marketing – Karachi, Pakistan