Sakshi Garg

3+ years of experience as a Sales Representative. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organization's efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dedicated and detail-oriented Pharmacy and Healthcare Professional with hands-on experience in community and hospital pharmacy operations, healthcare administration, and technical sales. Skilled in prescription processing, patient support, inventory management, and customer service. Known for supporting professionalism under pressure, ensuring accuracy in data handling, and fostering positive patient relationships.

Technical Sales Specialist - NTT BPO - Remote

(2023-07 - 2025-03)

• Outbound calls, handing internal and external inquiries, providing information directly or referring to appropriate individual.
• Arranges and organizes meetings, prepares agendas, records minutes, and follow-up on action items.
• Coordinates the work flow within the assigned area. Receives, reviews, and processes information and takes follow-up action as required.
• Handles timekeeping functions for the department.
• Walked customers through common phone hardware queries to maximize service functionality.
• Answer incoming calls and outgoing to offer clients telecommunication solutions.
• Used remote login tools to assist clients with product questions.
• Assisted customer in understanding products, components, and services.
• Assisted customers with various types of telephone inquiries.
• Taking ownership and responsibility on all calls to support customers.
• Handled outbound technical calls for existing account holders and provided ongoing support.
• Conducted online sales transactions, verified customer details, and supported right records.
• Estimated activation and maintenance costs and updated customer databases.

Accountant - Private Firm

(2022-09 - 2023-06)

• Kept financial records and processed invoices and payments.
• Prepared monthly summaries and helped with account reconciliations.
• Supported financial documentation for audits and compliance.

AM Sorter - Purolator

(2022-07 - 2022-09)

• Sorted and loaded packages with adherence to safety protocols.
• Supported accuracy and efficiency under tight schedules.

Inside Sales Representative - Save Max 365 Realty

(2022-02 - 2022-07)

• Record day to day data entries and complete the posting process.
• Greeting customers with a friendly smile and providing excellent customer service.
• Answering customer inquiries and providing product information.
• Collaborating with other team members to ensure a smooth operation.
• Contacted and followed up with agents to promote listings and manage client records.
• Provided consistent client communication and query resolution.

Administrative Assistant - Alpha College

Volunteer: Managed student inquiries, appointments, and database updates.

Pharmacy Assistant - Oya Guardian Pharmacy

Volunteer: Processed prescriptions, managed patient profiles, and supported customer service.

Volunteer - Government Rajindra Hospital

Assisted staff with patient care.

Diploma - Healthcare Administration - St. Lawrence College (2022-01 - 2023-12)

Bachelor - Pharmacy - Government Polytechnic College (2016-01 - 2020-12)