Sakshi Suri

Results-driven Customer Service and Sales professional with experience in front-line customer support and technical assistance. Adept at building positive customer relationships, handling inquiries, processing transactions, and promoting products and services to meet customer needs. Strong interpersonal, organizational, and communication skills combined with proficiency in Microsoft Office and customer management systems.

Passionate about delivering excellent service and achieving organizational goals in a customer-focused environment.

Manager & Computer Instructor - Dipicka's Edufun - Amritsar

(2018-11 - 2024-09)

Worked as a Manager and Computer Instructor for a coaching institute, handling both administrative and teaching responsibilities.

• Delivered computer education classes to students, ensuring clear understanding of fundamental computer concepts.
• Managed day-to-day operations including scheduling, coordination, and student support activities.
• Handled communication with students and parents, addressing queries and providing guidance when needed.
• Maintained records and assisted in organizing training sessions and academic activities.
• Demonstrated strong leadership, responsibility, and dedication toward smooth functioning of the organization.

Bachelor of Technology (B.Tech) - Computer Science Engineering (C.S.E) - Global Institutes, Amritsar (2014 - 2018)

High School - DAV Senior Secondary School