SoftelliGenZ - Software Tester
India • 10/2022 - 11/2022
- Ensure offerings are entirely functional and provide quality assurance for software products by tracking defects in JIRA.
- Automated testing and problem-solving of various tasks that work towards development process using selenium tool and run test cases by TestNG.
- Advise best practices and optimizations throughout testing and bug-fixing through Agile methodology.
- Collaborate with fellow software QA leads to develop test plans and test scenarios.
- Establish and implement rigorous reporting by following Regression Testing and automated monitoring systems.
- Participating in design reviews and providing input on requirements, product design, and potential problems
- Implement feedback and changes whenever possible
- Assessed software issues and risk- compiled findings along with suggested resolutions for development team members.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Creed Infotech Inc - Senior Process Coordinator (QA)
India • 02/2018 - 08/2022
- Resolved issues and bugs by following Regression and Functional Testing.
- Ensured smooth working of company’s website (SaaS product) by classifying, reporting and managing the defect through JIRA.
- Skillful ability to prioritized bug as per their severity in order to smooth resolution.
- Maintained positive relationship with consumers through constant communication.
- Developed and maintained quality assurance procedure by documenting test plan, test scenarios and test cases.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Assisted team with development of web-based applications in agile environment.
- Implemented use of software testing life cycle methodology to deliver quality product.
Eclerx Pvt Ltd - Junior Analyst
India • 11/2016 - 12/2017
- Checking service status of account in diagnostic tools
- Understanding of web technologies and cable setup
- Provided administrative support to senior analysts and department professionals.
- Resolved malfunctions with systems and programs through troubleshooting.
