Sali Moussa

Increased customer confidence and satisfaction by providing personalized fittings and product recommendations Streamlined inventory, payment tracking, and product-usage monitoring by creating and maintaining Excel spreadsheets Supported accurate and efficient checkout service by processing cash, credit, and debit transactions through the POS system

Bra Fitter and Retail Associate - Victoria Classic Lingerie - Victoria, BC

(2023-06)

• Increased customer confidence and satisfaction by providing personalized fittings and product recommendations
• Streamlined inventory, payment tracking, and product-usage monitoring by creating and maintaining Excel spreadsheets
• Supported accurate and efficient checkout service by processing cash, credit, and debit transactions through the POS system
• Maintained an organized and welcoming store by restocking merchandise, arranging displays, and completing routine cleaning
• TRANSFERRABLE SKILLS: Customer service, communication, problem solving, conflict resolution, organization, attention to detail

Summer Hospitality Intern - Mustard Seed Street Church and Food Bank - Victoria, BC

(2022-06 - 2022-08)

• Supported the health, safety, and dignity of individuals experiencing homelessness by providing food, clothing, beverages, and other essential items
• Built trust with community members by maintaining a respectful presence, listening to concerns, and responding to immediate needs
• Improved access to community resources by providing program information and referring individuals to appropriate support agencies
• TRANSFERRABLE SKILLS: Working with people from diverse backgrounds, teamwork, communication, adaptability, creativity

Bachelor of Engineering - Mechanical Engineering (BEng., Co-op), Minor in Business - University of Victoria (2024-09)