Sally

Registered Health Care Aide with clinical experience in long-term care and assisted living settings. Skilled in ADL support, safe transfers, vital signs, infection control, dementia care, and reporting changes in resident condition. Known for compassionate, dependable care, and strong teamwork.

Health Care Aide Student - Clinical Placement - FLEETWOOD PLACE CARE FACILITY & FLEETWOOD VILLA - Surrey, BC

(2026-01 - 2026-03)

• Provided person-centered care for 6–8 residents per shift, supporting dignity, safety, and independence.
• Assisted with ADLs including bathing, dressing, grooming, oral care, skincare, toileting, feeding, and mobility support.
• Performed safe transfers and repositioning using mechanical lifts, wheelchairs, and walkers.
• Monitored and reported changes in skin integrity, appetite, mobility, and emotional well-being to the nurse promptly.
• Supported nutrition and hydration while observing changes in appetite or swallowing ability.
• Implemented fall prevention strategies including monitoring bed sensors and assisting with safe ambulation.
• Responded promptly to call bells and resident requests, ensuring comfort and safety.
• Maintained infection prevention and control (IPC) practices, followed care plan compliance standards, and completed accurate documentation of care provided.

Key Holder - KIEHL'S SINCE 1851 - Burnaby, BC

(2022-11)

• Supervise and support a team of retail associates in a fast-paced environment while ensuring compliance with workplace policies and safety procedures.
• Train and mentor new staff, providing guidance, performance feedback, and ongoing support.
• Resolve customer concerns with empathy, professionalism, and effective problem-solving.
• Maintain organized and clean work areas to ensure a safe and welcoming environment.
• Monitor inventory, complete documentation, and manage daily operations including opening and closing procedures.
• Build trusting relationships with customers through active listening and personalized support.

Customer Service Representative - KIEHL'S SINCE 1851 - Burnaby, BC

(2021-08 - 2022-10)

• Provided attentive, personalized customer service.
• Communicated effectively with diverse clients.
• Maintained accurate documentation and followed established procedures.
• Collaborated with team members to maintain an organized, safe, and efficient work environment.

Healthcare Assistant Program - Healthcare - STENBERG COLLEGE (2025-09 - 2026-03)

Bachelor of Arts and Social Sciences - Arts and Social Sciences - SIMON FRASER UNIVERSITY (2017-01 - 2022-02)