Sales Associate - Play It Again Sports - Brampton, ON
(2025-11)
- Engage customers to understand their sport, experience level, and budget, then recommend suitable equipment and support confident purchase decisions.
- Explain product features and options while using needs-based recommendations and complementary-item upselling to drive sales and add customer value.
- Build rapport, answer questions, and resolve sales, return, and trade-in needs promptly to support customer satisfaction and repeat business.
- Process POS transactions accurately and evaluate used equipment according to store standards and business requirements.
- Collaborate with teammates to maintain responsive service and a positive customer experience during high-volume periods.
League Operations & Marketing Intern - Versus Soccer League - Vaughan, ON
(2025-01 - 2025-04)
- Coordinated weekly operations for 16 recreational soccer teams, supporting registrations, schedules, rentals, and reliable program delivery.
- Communicated with players and team representatives, responded to inquiries, and maintained positive relationships through prompt follow-up.
- Maintained accurate registration, attendance, and scheduling records with strong organization and attention to detail.
- Supported promotional outreach through weekly Team of the Week content and participant-focused communications that strengthened community engagement.
Customer Service / Pro Shop Attendant - Westwood Arena - Etobicoke, ON
(2024-09 - 2025-06)
- Welcomed arena customers, answered inquiries, and recommended hockey merchandise in a busy sports environment.
- Processed transactions accurately, maintained organized displays, and completed opening and closing procedures independently.
- Delivered responsive service that supported positive relationships with arena guests and community users.
Sales Associate - Spirit Halloween - Brampton, ON
(2025-08 - 2025-10)
- Helped guests select products and processed purchases, returns, and exchanges in a high-volume seasonal environment.
- Worked with the store team to keep merchandise organized, stocked, and accurately priced.
Ride Operator - Canada's Wonderland - Vaughan, ON
(2024-06 - 2024-11)
- Delivered friendly, safety-focused guest service while managing guest flow in a fast-paced live-entertainment setting.
- Used proactive communication and team coordination to minimize delays and maintain a positive guest experience.
