Sales Associate - Home Depot (westbank)
(2025-04)
- Greet guests entering the store
- Answer any customer questions to help them make informed purchasing decisions
- Recommend specific products or services based on the customer's needs
- Direct customers to the merchandise they're looking for
- Process customer payments
- Clean and stock the sales floor and their workspace
- Inform customers of promotions and sales
- Keep up-to-date with knowledge for new and existing products
Dispatcher - Rogue Transportation Services Inc. - Mississauga, ON
(2021-03 - 2025-01)
- Dispatched and routed drivers using TMS
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing problems
- Recorded and maintained files or records of customer requests other dispatch information
- Experience in data entry
- Hands on experience working in stressful, emergency situations
- Track and update call logs and data in software programs
- Provide reports to upper management
- Experience in MS office, outlook 365
- File and upload paperwork in TMW software
Dispatcher/Customer Service - JoeyCo - Mississauga, ON
(2019-03 - 2022-10)
- Checking total number of routes and arranging drivers accordingly
- Assign routes to the driver and giving information for urgent or early deliveries
- Taking care of customer queries
- Update address in the system according to customer needs
- Making drivers ID's for new driver and provide training
Logistics Coordinator - 3PL LINKS - Vaughan, ON
(2022-08 - 2022-09)
- Executing outbound and inbound transportation in a multi-modal environment
- Optimizating to include consolidation, and best carrier and mode of transportation
- Enhance carrier utilization while maintaining customer requirements for service and on time deliveries
- Develop and coordinate the tactical transportation plans for multiple customer
- Provide timely communications and customer service functions in a multi-modal / carrier & customer environment
- Track and Trace all daily orders entered and update the customer accordingly
Dispatcher/Customer Service - Royal Transportation - Brampton, ON
(2019-01 - 2021-07)
- Outbound coordination to various consignees across the GTA including delivery
- Booking loads on the load link
- Load planning and route Optimization. This will include regular correspondence with customer and end consignees for appointments, while validating expected delivery dates against required transit times
- Communicate daily with Clients, customers and internal team and dispatch, as well as all other business stakeholders in a timely and professional manner at all times
- Handling customer concerns and requests for information in an expeditious and professional manner
- Marketed logistical services to new brokers to bring additional business to the firm
- Perform clerical duties such as filing, preparing mail and data entry
- Custom broker (border clearance) at least 5years
- Making ACE and ACI
- Knowledge of MS word and outlook
- Contact with Drivers regarding POD, Sending to the Customer
- Contacting with the customers if there is any issue with the pickup and delivery
- Make sure driver is on his track for pick and delivery. If there is any delay right way informing to the customer
- Perform other related duties as assigned by management
- Brokerage Experience of LTL and FTL cashier - Lazeez Shawarma - Brampton, ON
(2018-09 - 2019-12)
- Handling cash
- Taking orders
- Making orders
- Handling customers inquires
Accounting Assistant (Co-op) - DST Transportation - Mississauga, ON
(2018-09 - 2018-12)
- Answering phone inquiries regarding accounts receivable/settlement
- Mailing out invoices, email invoices, sending copies of invoices
- Typing Highway sheets, Create invoices in Excel work sheet & QB
- Assisting drivers with documents (ensuring that drivers obtain necessary signatures on Bill of Lading)
