Sanaz Ghazi

Optimization Coach Lead - CAREFORCE National Healthcare Improvement Program

(2024-01)

Coach QI six cancer centers across Canada to successfully implement optimization and process improvement projects across the organization through one-on-one meetings, workshops, and coaching sessions.
Support teams in initiating, planning, implementing, evaluating, and sustaining projects, while also working to enhance project outcomes.
Support implementation of digital dashboards, performance measurement systems, workflow redesign, patient access initiatives, and operational improvement programs.
Facilitate stakeholder engagement, project planning, benefits realization, change management, risk management, and executive reporting activities.
Guide multidisciplinary teams through project implementation, adoption, evaluation, and sustainability planning.

Senior Project Manager and Process Improvement Lead - Digital and Process Transformation Branch, Public Works, Regional Municipality of York Region

(2023-01 - 2024-01)

Led process improvement for digital transformation and harmonization projects
Trained and coached the project team to implement projects successfully and manage changes in new environment
Held process improvement training sessions for the region staff
Conducted cost-benefit analysis to identify the real value (social impact and ROI) generated by implementing digital transformation projects in the region (including nine cities)

Process Improvement Specialist and project lead - Princess Margaret Cancer Center, UHN

(2022-01 - 2023-01)

Led projects to optimize the care pathway, reduce wait times and improve the quality of care in out-patient clinics and pharmacies

Senior Process Improvement Specialist and Project Manager - Integrated Health Solutions, Medtronic of Canada

(2017-01 - 2022-01)

Developed and implemented Lean Six Sigma projects in hospitals across Canada
Provided expert knowledge and capability building in Lean Six Sigma methodology across the organization
Conducted Kaizen workshops to develop project plans, establish baseline analyses, and review current and future states
Conducted financial analyses using Return On Investment methodology to evaluate project impact
Applied project and change management tools to implement action plans and manage different aspects of the project including risk assessment, financial analysis, communication channels, training programs and changes of plan.
Defined metrics, create databases and analyze data to track projects' progress and outcomes
Presented project progress reports to the steering committee and discuss potential solutions to overcome organizational roadblocks to improved quality of care and patient safety
Led Lean Six Sigma projects across Canadian hospitals resulting in measurable improvements in patient flow, capacity utilization, wait times, and quality outcomes.

Freelance Efficiency Consultant - Energy Management System

(2016-01 - 2016-12)

Carried out a walkthrough audit and reporting of energy system at Ontario Institute for Studies in Education (OISE)
Conducted an eQUEST Analysis of a big-box retail building (Walmart), Toronto, Ontario

Project Manager - HOORBAD Consulting Company

(2013-01 - 2015-12)

Reduced Emergency Department wait time at Jam Hospital, Tehran
Reduced Average Length of Stay at Internal Medicine, Jam Hospital
Improved patient satisfaction at Zafar Out-patient Clinic
Conducted study of consumption behavior in use of solar energy systems in remote and under-resourced areas

Project Manager - Ministry of Education, Malaysia

(2013-01 - 2014-12)

Enhanced the performances of heat exchangers in solar water heaters by nano materials

Researcher - School of Environment and Technology, University of Brighton - UK

(2012-01 - 2013-12)

The effect of dust and particles on glass panel transmissivity for investigating PV panels' efficiency rate

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