Sanaz Haghighat

Resolved customer complaints in a time sensitive manner resulting in a mutually agreeable resolution and increased the number of repeat customers Utilized the clinic documentation system thoroughly and maintained the consistent communication system Customized variety of services such as Laser therapies, PRP, Venipunctures, Dermal Fillers and Sculptra based on the client’s informed decision

Staff Nurse - Inception Health & Beauty Cosmetic Clinic

(2017 - 2026)

• Resolved customer complaints in a time sensitive manner resulting in a mutually agreeable resolution and increased the number of repeat customers
• Utilized the clinic documentation system thoroughly and maintained the consistent communication system
• Customized variety of services such as Laser therapies, PRP, Venipunctures, Dermal Fillers and Sculptra based on the client’s informed decision
• Maintained health and safety standards adhering to infection control guideline (Gowning, masking and gloving)

Nurse Consultant - Elements Cosmetic Surgery Clinic

(2012 - 2016)

• Accurately performed many consultations, collected client medical history and conducted assessments, adhering to the organization’s protocols and policies
• Supervised and delegated work to the new trainees in the field of laser, creating a consistent work environment
• Proficiently executed treatments such as: Botox injections, Dysport, Ultherapy, Dermal Fillers and Different laser machines
• Developed an organized filing system and improved work efficiency in the fast-paced Clinic, took initiative and worked independently
• Empowered clients by proper education on relevant treatments and established trusting relationships, fostering excellent public relations and building a loyal client base

Staff Nurse - Promenade Facial Cosmetic Surgery Clinic

(2011 - 2013)

• Accurately initiated IV lines and administered IV medications
• Attended in-service training on medication administration, computerized charting & patient care
• Maintained equipment and performed sterilizations utilizing the safe practice guideline
• Assisted surgeons during surgeries and maintained accurate monitoring of the client during recovery period and supported a holistic approach to care

Nurse Resource Team - North York General Hospital

(2008 - 2012)

• Rotated in different units: Nephrology, Labour & Delivery and Geriatric Medicine, ensuring an exceptional level of patient care
• Employed cultural competency and diversity in care, enhanced adaptability and communications with racially diverse individuals, young adults, women and geriatric populations
• Developed the breadth of specialized nursing skills and knowledge as per unit’s requirements

Department of Nephrology - North York General Hospital

(2008 - 2012)

• Monitored patients vital signs and blood glucose while maintaining accuracy
• Provided continuity of care by implementing and utilizing the patient care plan
• Participated in group activities and learning unit specific modules, delivering the best quality of care
• Gently Inserted the Foley catheters and nasogastric feeding tube; maintaining proper intake and output for the best possible outcome

Department of Labour and Delivery - North York General Hospital

(2008 - 2012)

• Provided individualized patient teaching about management of gestational hypertension and diabetes, promoted independency and self-confidence
• Utilized physician findings, laboratory test results and patient’s statements to evaluate condition and ensure that progress is normal
• Contacted delivering physician and anesthesia at appropriate time to administer pain-management medications and begin the birthing process

Geriatric Medicine - North York General Hospital

(2008 - 2012)

• Communicated instructions and patient progress and/or relevant changes in status to the Head Nurse, Charge Nurse and incoming shift
• Participated in the in-service training on Bowel Protocol Management for elders
• Developed a nursing database through interview and assessment of patient and family, implementing the proper plan of care

Nurse Injector and Laser Specialist – Honors - Canadian Medical Cosmetic and Career College (2010)

BScN. RN - Honors - Seneca College/York University (2008)