Assistant Department Manager (Centre of Store) - Save-On-Foods - Prince Rupert, BC
(2025-11)
- Led team in daily operations, ensuring optimal workflow and employee engagement.
- Developed training programs to enhance staff performance and product knowledge.
- Analyzed sales data to identify trends, informing inventory management strategies.
- Coordinated store merchandising initiatives, improving customer visibility and access to products.
- Streamlined processes for order fulfillment, reducing lead times and enhancing customer satisfaction.
- Mentored junior staff on best practices in customer service and operational procedures.
- Collaborated with department heads to align strategic goals with operational capabilities.
- Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
- Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
- Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels.
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to team members.
- Enhanced team morale and productivity by implementing monthly recognition program.
Sales Associate (General Clerk) - Save on Foods - Prince Rupert, BC
(2023-09 - 2025-11)
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Lab Chemist (Agronomist) - International Fertilizer
(2020-01 - 2022-06)
- Participated in collaborative research projects with external partners, expanding the organization's network within the scientific community.
- Assisted in the development of innovative chemical products by conducting experiments and analyzing data.
- Supported company goals by providing timely and accurate chemical analysis on raw materials, in-process samples, and finished products.
- Mentored junior chemists, sharing knowledge and expertise to enhance their professional growth and development.
Assistant Professor - Govt. Rajindra College - Bathinda (INDIA)
(2019-09 - 2020-03)
- Built strong rapport with students through class discussions and academic advisement.
- Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
- Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
Assistant Department Manager (Grocery) - SSD College Bathinda - Bathinda, Punjab (INDIA)
(2018-01 - 2018-09)
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
