Sandy Gao

With over a decade of experience in human resources and accounting, I have led key operations in both fields. As a Human Resources Manager, I implemented HR strategies, managed recruitment, and ensured legal compliance. Previously, as an Accounting Assistant Manager, I supervised accounting functions, optimized financial processes, and enforced regulatory compliance. These roles have honed my leadership and strategic planning abilities.

Willing to relocate: Anywhere

Customer Service Clerk and Cashier - City Avenue Market - Vancouver, BC

(2024-11)

• Process customer transactions accurately and efficiently, handling various payment methods including cash, credit, and debit cards.
• Provide outstanding customer service by addressing inquiries, resolving complaints, and assisting with product recommendations and returns.
• Maintain cleanliness and organization at the cashier station, ensuring that it is always stocked with necessary supplies.
• Verify and scan items during checkout, ensuring all discounts, promotions, and prices are applied correctly.
• Perform cash reconciliation and balance the cash drawer at the end of each shift, ensuring accuracy and security of funds.

Freelance Mandarin Teacher - Self Employed - Hong Kong & Belgium

(2020-01)

• Planned, prepared, and delivered Mandarin lessons tailored to students’ learning needs
• Assessed student progress and provided constructive feedback for improvement
• Created and utilized diverse teaching materials, resources, and assessments to enhance learning
• Developed interactive classroom activities and collaborated on curriculum development
• Engaged in professional development workshops to improve teaching practices

Human Resources Manager - Guangdong Huihe Technology Development Co., Ltd. - Shenzhen

(2017-05 - 2019-09)

• Developed and implemented HR strategies, systems, and procedures aligned with business objectives
• Managed recruitment, employee relations, and addressed grievances to maintain a positive workplace culture
• Assessed training needs, applied training programs, and ensured compliance with labor laws and HR regulations

Accounting Assistant Manager - Anhui Masteel Group Co - Anhui Province

(2007-05 - 2015-08)

• Supervised accounting operations, including accounts payable/receivable, financial reporting, and budget forecasting
• Assisted in analyzing financial data to identify cost-saving opportunities and implement efficiency improvement measures
• Supported the development and enforcement of internal accounting controls to ensure compliance with regulations and company policies

Bachelor's - Chinese Literature - Shenzhen University (2019-03 - 2022-07)