Sandy Tillmann

I am a hardworking, energetic individual, able to handle multiple tasks. I have a creative approach to problem solving and experience working as a team.

I have plenty of experience in customer service oriented fields with a sprinkling of sales and a dash of administrative work. I am very organized in my work, allowing me to have multiple tasks finished quickly and efficiently. Due largely to my experience, I have developed skills in email and phone etiquette, planning, organizing and scheduling, and tolerating stressful situations.

EXPERIENCE

Woody’s RV World, Leduc — Reception

FEB 2022 - JUL 2022

• Answering and effectively directing calls over a multi-line switchboard
• Assisting with inventory management, uploading pictures and videos
• Providing supporting parts 7 service, typing letters, data-entry, and filing
• General office administrative duties including tracking office supplies, faxing, and mail

Robinson Lighting & Bath Centre, Edmonton — Project Co-Ordinator

JUN 2015 - NOV 2015

• Finalized sales by providing short term and long term project troubleshooting
• Co-ordinated with other team members to finish long term and short term projects
• Ensured accurate itemizing of materiels per project.
• Read lighting drawings and determined appropriate placement.
• Co-ordinated with vendors for large and bulk orders.
• Created standard lighting packages for large scale projects (i.e., condominium projects)
• Oversaw tracking from international warehouse to final destination
• Co-ordinaned with contractors schedules
• Operated a cash register, receiving payments by cash, credit, debit or cheque
• Answered and provided information over the phone or via e-mail
• Provided detailed quotes and invoices

Robinson Lighting & Bath Centre, Edmonton —Showroom  Sales

MAY 2013 - JUN 2015

• Identified client solutions for lighting
• Produced quotes and invoices
• Finalized sales by providing short term project troubleshooting
• Exceeded annual performance targets consistently
• Operated a cash register, receiving payments by cash, credit, debit or cheque
• Answered and provided information over the phone or via e-mail
• Provided detailed quotes and invoices

References available upon request

SOFT SKILLS

• Efficient in task completion.
• Attention to detail.
• Handling and tolerating stress.

• Conflict resolution.

GENERAL SKILLS

Typing (75 WPM) 

Internet and E-mail Literacy 

Competent in Microsoft Office, Word, and Excel.

LANGUAGES

German Native or Bilingual Proficiency

I completed the first semester at MacEwan University for Medical Office Administrator.