Marketing Specialist - Best Deals LTD - Mauritius
(2024-01 - 2026-03)
- Manage the company's presence on various social media platforms (Facebook, Instagram, Tiktok, LinkedIn.)
- Create, schedule, publish and share engaging content in line with our brand and marketing strategy
- Utilize social media analytics tools to track and improve content performance, identify trends, and optimize our social media strategy
- Align social media campaigns with other marketing efforts
- Drive sales through engaging content
- Promote and increase followers on our social medias
- Conduct competitive analysis to monitor industry trends and inform our social media strategy
- Create, Edit, test and review our product and services
- Update and create content and close sales on our website
- Create, edit, record and compile
Licensed Administrative Specialist - Square One Insurance Services - Canada
(2021-07 - 2023-11)
- Helping customers with insurance-related questions and policy details
- Processing insurance applications, renewals, and changes
- Checking customer documents to make sure they met requirements
- Maintaining accurate customer records and updating information as needed
- Explaining insurance policies and coverage options in simple terms
- Working with the insurance team to solve customer issues
- Following industry rules and company policies while handling insurance tasks
- Taking inbound calls related to billing inquiries and claims submissions
- Following up on billing-related activities
- Contributing to quality control initiatives
Front desk staff - Coast Vancouver Airport Hotel
(2021-04 - 2021-07)
- Warmly greeted incoming guests and provided information regarding policies and amenities
- In depth knowledge of computing bills, collecting payments
- Booked reservation as required
- Handling phone calls and enhanced guest satisfaction by answering inquiries about business operations, resolving concerns, and developing solutions to guest concerns
- Verify that revenue from all sources is accurately balanced, follow-up and fix all discrepancies
Inventory Associate - WIS International
(2020-12 - 2021-04)
- Maintain accurate stock records and schedules
- Conducted monthly, quarterly, and yearly inventories of store stock
- Rotated stock by code and receiving date
- Entered data into 750 Smart Data Captured terminal to load and manipulate data and to produce the report
- Followed proper selection procedure as established by the company
E-Reservation Agent - Connections DMC LTD
(2018-04 - 2018-11)
- Address all customer queries in a polite, accurate, and timely fashion
- Continually worked to enhance the company's reputation by providing quality and timely service
- Worked well with upper management to ensure good customer relationships
- Helped to maintain and boost customer loyalty by expressing consideration for customers
Product and Data Administrator - Connections DMC LTD
(2017-12 - 2017-12)
- Inputting customer/Hotels/descriptions/car hire/transfers seasonal contracting rates within time limits on the B2B system
- Update stop sales/ special offer received from hotel on the B2B system
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
Sales and Marketing Trainee - Sugar Beach Resort
(2017-01 - 2017-02)
- Work in close collaboration with the sales specialist and the sales coordinator
- Take part in the event planning and procedures
- Corporate and familiarization trip
