Santosh Bhusal

am a dynamic, results-driven sales leader with a passion for customer satisfaction, business growth, and financial acumen.

As Regional Field Sales

Manager at Connect 6 Group, I lead a team to exceed sales targets through coaching, strategic planning, and building long-term customer relationships. My expertise spans sales and marketing, customer service, team leadership, and accounting principles, enabling me to drive both individual and team success. I’m adept at fostering strong interpersonal connections and demonstrating effective communication in diverse environments.

With a solid background in technical sales and operations management, including my experience at Neighborhood, I’ve consistently delivered impactful results by improving customer retention, driving business growth, and managing operations through challenges. With a Global Business Management background, I’m excited to continue contributing to a dynamic team and driving results in sales, customer relations, and financial management.

Field Sales Manager

Connect 6 Group – Sarnia/Chatham

11/2023-Present

• Supervised daily sales operations, ensuring high-quality service and driving sales performance by 30-45%.
• Led a team of 6-8 sales associates, providing training, coaching, and performance evaluations.
• Implemented sales strategies and customer service techniques, resulting in a 20% increase in customer engagement.
• Managed inventory, ensured store cleanliness, and contributed to visual merchandising to enhance the customer shopping experience.

Operations Manager

Neighborhood (NBH) – Copenhagen, Denmark

02/2019 – 11/2022

• Managed high-volume restaurant operations with a team of 40+ employees, improving customer satisfaction by 25%.
• Trained and motivated staff, leading to improved productivity and team cohesion.
• Coordinated inventory, sales strategies, and promotional activities to boost store performance.
• Played a key role in the e-commerce transition, increasing revenue by 115% during the pandemic.

Sales and Marketing Representative

Kathford Institute – Devdaha, Nepal

03/2017 – 09/2019

• Represented the company by educating 150+ businesses and families monthly on internet services, driving a 20% increase in subscriptions.
• Worked closely with clients to provide tailored solutions and improve customer satisfaction.
• Led promotional efforts to expand service offerings and grow the customer base.

Global Business Management (Post Graduate)

Mohawk College – Hamilton, Ontario

• Led a market entrance project for Privately.eu, overseeing marketing, sales strategy, and market research.
• Participated in brand development simulations and gained hands-on experience in project management, human resources, and supply chain management.

Bachelor of Science in Business Studies

Niels Brock Copenhagen Business College – Copenhagen, Denmark

• Specialized in risk management, marketing, finance, and business strategy.
• Developed strong skills in leadership, negotiation, and operations management.