Saoirse Carter
Service advisor
Hire this person
Send a job offer directly to this candidate
About
I have a passion for content creation and travel as well as organizing and planning. I have an eagerness to experience and learn more and I am extremely interested in adapting and using my creative skills with any challenge or task I encounter.
Experience
Service advisor - Audi Mississauga
(2026-06)
- Creating bookings and opening work orders, dealing with daily customer queries and complaints and organizing workshop schedule daily.
- Upselling to achieve monthly targets and work towards commission.
- Creating invoices and process payments
Senior service advisor and reception supervisor - Spirit Motor Group
(2022-06 - 2026-04)
- Creating and organizing the bookings schedule, dealing with daily customer queries and complaints, managing workshop load and organizing workshop schedule daily.
- Upselling to achieve monthly KPI's
- Assisting in annual ISO and warranty audits.
- Conduct bodywork inspections, create estimates, consult with insurance engineers and agree rates, process the booking and invoicing of jobs.
Marketing assistant - Spirit Motor Group
(2022-06 - 2026-04)
- Assist in organizing and running PR Events.
- CRM management to aid in EDM campaigns (DRIVE/Keyloop)
- Attend weekly ideation sessions to create and plan a content calendar, film and edit content for 9 brands for multi-channel use such as tik tok, Instagram reels and static grid posts.
Influencer marketing and content creation
- Helped an Irish influencer boost following by 2000 followers by creating content calendars and trend spotting.
- Grew engagement rate by 2% by A/B testing campaigns.
- Created relationship between PR agency to attend more brand events.
Sales agent - 123.ie
(2021-06 - 2022-03)
- Cold calling, handling customer queries, processing sales, achieving conversions to meet monthly KPI's.
- Windows experience to organise customer data and policy documentation. (i.e. Word, Excel, PowerPoint).
Education
Bachelor of Arts - Music technology - Maynooth University (2018 - 2021)
mini-MBA - marketing
Certificate - digital marketing - UCD professional academy
Certified service advisor - service advisory - Volkswagen group Ireland
