Saoirse Carter

I have a passion for content creation and travel as well as organizing and planning. I have an eagerness to experience and learn more and I am extremely interested in adapting and using my creative skills with any challenge or task I encounter.

Service advisor - Audi Mississauga

(2026-06)

• Creating bookings and opening work orders, dealing with daily customer queries and complaints and organizing workshop schedule daily.
• Upselling to achieve monthly targets and work towards commission.
• Creating invoices and process payments

Senior service advisor and reception supervisor - Spirit Motor Group

(2022-06 - 2026-04)

• Creating and organizing the bookings schedule, dealing with daily customer queries and complaints, managing workshop load and organizing workshop schedule daily.
• Upselling to achieve monthly KPI's
• Assisting in annual ISO and warranty audits.
• Conduct bodywork inspections, create estimates, consult with insurance engineers and agree rates, process the booking and invoicing of jobs.

Marketing assistant - Spirit Motor Group

(2022-06 - 2026-04)

• Assist in organizing and running PR Events.
• CRM management to aid in EDM campaigns (DRIVE/Keyloop)
• Attend weekly ideation sessions to create and plan a content calendar, film and edit content for 9 brands for multi-channel use such as tik tok, Instagram reels and static grid posts.

Influencer marketing and content creation

• Helped an Irish influencer boost following by 2000 followers by creating content calendars and trend spotting.
• Grew engagement rate by 2% by A/B testing campaigns.
• Created relationship between PR agency to attend more brand events.

Sales agent - 123.ie

(2021-06 - 2022-03)

• Cold calling, handling customer queries, processing sales, achieving conversions to meet monthly KPI's.
• Windows experience to organise customer data and policy documentation. (i.e. Word, Excel, PowerPoint).

Bachelor of Arts - Music technology - Maynooth University (2018 - 2021)

mini-MBA - marketing

Certificate - digital marketing - UCD professional academy

Certified service advisor - service advisory - Volkswagen group Ireland