Sara Elsayed

Detail-oriented professional with 6+ years of experience in high-compliance administrative operations, financial documentation, data management, and client service within fast-paced, regulated environments. Proven ability to verify high-risk transactions, analyze contracts, and maintain audit-ready records in alignment with federal standards. Adept at managing high-priority tasks under strict deadlines while maintaining accuracy and confidentiality.

Currently pursuing a Diploma in Business – Accounting at Algonquin College, building on a strong foundation for the current available position.

Pharmacy Assistant - Evans Medical Pharmacy - Ottawa, Ontario

(2017-04 - 2023-10)

• Verified 80+ high-risk payments daily, ensuring 99% accuracy and full compliance with federal/provincial regulations under strict deadlines.
• Analyzed insurance contracts to detect discrepancies, resolving billing issues and reducing rework.
• Maintained 100% compliance during regulatory changes by rapidly adapting processes to align with evolving Health Canada
• Processed all financial and patient data through software system using audit-ready procedures, upholding confidentiality and data integrity standards.
• Assisted the manager through $100K+ annual inventory audits and financial reconciliation cycles, ensuring accurate reporting.
• Collaborated with insurers to resolve complex payment issues, improving claim turnaround time by 25%
• Led process improvement initiative that reduced stockouts 30% through optimized restocking workflows.
• Trained new team members on compliance protocols and software use.
• Resolved client concerns under pressure using empathetic communication and problem-solving techniques, maintaining high satisfaction among diverse clients.

Substitute teacher - Abraar elementary school - Ottawa, Ontario

(2017-09 - 2018-04)

Math teacher - Roots Language School - Alexandria, Egypt

(2013-10 - 2016-06)

• Applied conflict resolution strategies to manage student behavior and de-escalate disputes effectively.
• Promoted a culture of accountability by enforcing classroom rules and supporting institutional policies.
• Integrated technology (PowerPoint, videos, online tools) into instruction, improving engagement and information retention

Diploma - Business - Accounting - Algonquin College

Bachelor's degree - Mathematics teaching - Alexandria University (2013-05)

Ontario Secondary School Diploma - ICAS (2020-05)