Sarah Sayed

I’m Sarah Sayed, a driven and adaptable professional with a strong background in administrative assistance, customer support, and sales. Over the years, I’ve honed my ability to improve client satisfaction through strategic communication and problem-solving. With a diploma in Cybersecurity and experience in technologies like cloud security and Microsoft Office Suite, I’m always eager to expand my knowledge and apply my skills in fast-paced, team-oriented environments. I’m passionate about learning and committed to contributing to the success of any team I’m part of.

I have professional experience across multiple roles, including administrative assistance, customer support, and sales management. I have worked in technical support, data entry, and client relationship management, where I’ve contributed to improving customer satisfaction and operational efficiency. My expertise includes managing databases, processing project quotations, and providing first-level technical support. Additionally, I have experience with various technologies like cloud security, Microsoft Office Suite, and CRM tools. I am highly adaptable, with a passion for continuous learning and helping teams meet their goals.

I hold a Diploma in Cybersecurity from the Toronto School of Management, where I developed expertise in cybersecurity frameworks, risk analysis, cloud security, and security tools. I also earned a Bachelor of Science in Kinesiology from York University, combining my passion for health and fitness with a solid academic foundation. Additionally, I have obtained several relevant certifications, including Aviatrix Multicloud Network Associate (ACE), MS Office Applications (Coursera), and QuickBooks (LinkedIn Learning), while currently pursuing Salesforce. These educational experiences and certifications enhance my technical and administrative capabilities, equipping me to excel in various professional settings.