Experienced administrative assistant with over 5 years experience working in diverse office types.
Demonstrated problem-solving abilities, learning new software very quickly and a track record of delivering deadline results and meeting yours and the clients needs.
Willing to relocate: Anywhere
Work Experience
Front Desk Receptionist
Lifetime Tax - Riverview, NB
January 2024 to Present
- Faced paced environment
- Over 50-100 calls per day
- Confidentiality with CRA accounts
- Learning different softwares quickly
- First point of contact
Guest Experience Coordinator
Rehab 1 - Moncton, NB
January 2023 to June 2023
- Submit insurance claims
- Schedule appointments
- Maintained a very high standard for a clinic to be cleanly & sanitized
- Communicated to WorkSafe when necessary.
- Make sure all intake forms were filled out, and all policy forms were also filled out correctly.
- Laundry
Sales Associate
Inglis Jewelry - Riverview, NB
September 2022 to December 2022
Seasonal employee
- Stock and merchandising
- Sold high end jewellery and watches.
- Studied a lot of product knowledge.
Patient Care Coordinator pt Health - Moncton, NB
October 2021 to January 2022
- Schedule appointments
- Managed multiple phone lines to book patients into the system
- Billing insurance companies
- Dealing with claims
- Payroll
- Held a high level of Confidentiality
- Open and closed the clinic
Swarovski - Moncton, NB
September 2021 to January 2022
Seasonal position
Waitress
Cinta Ria - Moncton, NB
October 2015 to September 2021
- Processed orders and payments using POS system terminals and registers.
- Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables.
- Kept cash drawer balanced by carefully calculating and verifying orders.
- Set and bussed tables as needed, maintaining sanitation standards.
- Stocked server areas with supplies throughout shift.
- Supported cleanliness targets by addressing dining room, bathrooms, and other areas during and at end of each shift.
- Worked in a fast-paced environment, handled multiple priorities and managed the floor alone during peak hours.
Dispatcher/Receptionist
LKQ Corporation - Moncton, NB
December 2017 to June 2018
- Promoted efficient and accurate service through effective dispatch board communication.
- Communicated with drivers to provide assignments or exchange information.
- Logged the location and driver details in dispatch logs and databases.
- Monitored the mapping system and dispatched accordingly, including confirmation of special instructions.
- Relayed work orders, messages, and information to or from work crews, supervisors
- Tracked all field teams by maintaining open communication.
- Took care of all the freight charges.
- Managed the expense folder.
Sales Associate/Assistant Manager
Payless Shoe Source - Moncton, NB
2008 to 2013
- Captured consistent customer sales with friendly, knowledgeable support.
- Kept store shelves, racks and bins presentable with frequent resets.
- Drove sales success by building displays and merchandising attractive arrangements.
- Verified prices and sales promotions to answer customer questions and drive sales.
- Organized and restocked department aisles to maintain product accessibility and positive appearance.
- Inputted the payroll.
- Created the schedule.
- In charge of the bank deposits.
- Reports Weekly
- KP Knowledge
Education
DCS / DEC in Administrative specialist
Eastern College - Moncton, NB
Skills
- JANE
- Dispatching
- Sage 50
- Payroll
- Organizational Skills
- Powerpoint
- MS Office
- Word
- Outlook
- Medical Scheduling
- PC Law
- Medical Records
- Medical Office Experience
- Office Administration (1 year)
- Medical Billing (Less than 1 year)
- Insurance Verification
- Accounts Payable
- Bookkeeping
- Sales Support
- POS
Additional Information
- 10+ years in Customer service
- Payroll and basic bookkeeping
- Maintaining client records
- Registrations
- Responsible for billing of payments
- Scheduling
- Maintained store goals
- Ability to work with minimal supervision
- Multitasker
- Dependability
College Internship- Law firm
