Sashaa Khan

Organized and detail-oriented administrative professional with experience in reception, appointment coordination, client service, payment processing, office administration, and fast-paced customer-facing environments. Strong interpersonal and communication skills with a Bachelor of Science in Psychology. Proficient with Microsoft Office and quick to learn new systems, procedures, and administrative processes.

Receptionist at Nisa Medispa (2023-01 – 2026-07)

• Managed daily front-desk operations, serving as the primary point of contact for clients and maintaining a professional, welcoming clinic environment.
• Coordinated client bookings, confirmations, and rescheduling through phone, email, and text while maintaining accurate appointment schedules.
• Processed client payments and transactions accurately, providing receipts and ensuring a smooth check-in and checkout experience.
• Welcomed and checked in clients, collected required information and forms, and coordinated their arrival with appropriate service providers.
• Responded to client inquiries, addressed questions and concerns, and provided knowledgeable, courteous customer service.
• Handled general office administration, including filing, data entry, printing, copying, mailing, document preparation, and correspondence.
• Supported clinic opening and closing procedures, maintained organized treatment and reception areas, and ensured supplies were stocked and readily available.
• Monitored product and office supply inventory and assisted with ordering, restocking, and supply runs as needed.
• Worked closely with service providers and team members to coordinate daily operations and ensure clients were supported efficiently.

Administrative Receptionist at Eveline Charles (2016-07 – 2018-06)

• Managed front-desk operations in a fast-paced professional environment while providing courteous, professional client service.
• Operated a multi-line telephone system, directed inquiries, and communicated with clients, coworkers, and management.
• Scheduled and confirmed appointments, maintained daily calendars, and coordinated office activities.
• Processed client payments, issued receipts, and maintained accurate transaction and account records.
• Updated financial records and monitored debit and credit transactions to support accurate account reconciliation.
• Balanced multiple responsibilities while maintaining attention to detail and a professional client experience.

Sales Associate at EB Games Corporation (2015-08 – 2016-06)

• Provided customer service by identifying customer needs and explaining product features, options, and promotions.
• Handled telephone inquiries and provided accurate information regarding products, services, store policies, and promotions.
• Processed sales transactions and assisted with day-to-day store operations.
• Maintained knowledge of exchange procedures, payment policies, promotions, and security practices.
• Collaborated with coworkers and management to support efficient daily operations and a positive customer experience.

Bachelor of Science in Psychology Major, Biology Minor – MacEwan University (2015-01 – 2022-01)

Alberta High School Diploma – Harry Ainlay High School (2012-01 – 2015-01)