Sathyavathi Prabhashankar

Data Analyst with a background in engineering and experience using Excel, SQL and Power BI to clean datasets and build clear reports. Skilled at analyzing and translating business questions into reporting and analytical requirements.

Data Analyst Virtual Internship (Tata Group Job Simulation) at Forage (2025-01)

• Analyzed Business and revenue data to help company executives to find new opportunities to grow business.
• Cleaned and organized messy corporate data using Excel and Power BI and Built interactive dashboard that tracked sales performance, customer trends and top revenue drivers across different regions.
• Turned complex numbers into simple insights to help the leadership team make smart business decisions.

Risk Service Advisor - Fraud at Millennium1 Solutions (Canada) (2020-02 – 2021-12)

• Utilized Salesforce CRM to analyze account data, track suspicious transactional patterns, and minimize financial losses for the bank.
• Leveraged platform data to monitor risk compliance, consistently exceeding service level targets (SLAs) and earning the 'Star Agent' award.

Project Coordinator - Scrum at Excel Business Solutions (India) (2015-03 – 2015-09)

• Coached team members on Agile best practices, contributing to a 40% improvement in sprint goal achievement.
• Facilitated daily stand-ups, sprint planning, and retrospectives, ensuring clear communication and continuous improvement within the team.

Change Manager - ITSM at IBM (India) (2011-06 – 2015-03)

• Developed and provided training on change request process, reduced the rejection of changes by 40%
• Chaired the Change Advisory Board (CAB) meeting to assess, prioritize and ensure that the emergency changes are scheduled during no impact duration

PMP 401 C21- Project Management Fundamentals – McMaster University, Canada (2021 – 2021)

Bachelor of Engineering in Electricals and Electronics – Visveswaraya Technological University, India (2011 – 2011)