Billennium IT Inc, Mississauga, ON, Canada || June 2024 – Present
ERP Solution Architect
Spearheaded the alignment of ERP solutions with company standards at Billennium, delivering hands-on expertise in SAP development while simplifying processes and harmonising operations across teams to enhance productivity by 30%.
As an SAP integration project manager plays a crucial role in overseeing and executing projects related to SAP implementations, with a specific focus on integrating SAP systems with other in-house systems or external applications.
Deliverables:
- Create detailed process maps for order management, pricing, delivery, billing, and customer payments, aligning with business objectives and SAP best practices.
- Translate business requirements into functional specifications and provide innovative, scalable solutions to improve O2C processes.
- Implement and configure O2C processes such as sales order processing, pricing, delivery, invoicing, credit management, and customer payments.
- Strengthen SAP practice being a technical interview panel, resource alignment, presales, and solution advisory.
- Strong expertise in hands-on design, build, and support of BTP technologies, such as SAP Cloud Foundry, SAP HANA, SAP Fiori,(both RAP and CAP), and SAPUI5.
- Proficient in programming languages like ABAP, Java, and C#,
- Knowledge of S4/HANA backend standard services for various functionalities.
- Expertise in integration with webMethods, Microsoft, SAP CPI, and other middleware.
- Facilitated thorough discussions on S4/HANA's operational methodologies within diverse teams of over 15 members monthly, ensuring alignment with corporate standards while enhancing knowledge-sharing practices throughout the organisation.
- Experience with tools like Jira, Solman, and ServiceNow.
Technologies: SAP S4 Hana Sales, SAP Cloud Integration, SAP API Management, SAP BTP and Mulesoft
NTT Data Canada, Inc, Halifax, NS, Canada || July 2022 – June 2024
Technical Solution Architecture Sr. Specialist (Director)
Technologies: SoftwareAG webMethods 10.2 & webMethods.io, Linux, Oracle, EDIFACS, Teradata | Domain Expertise: Healthcare
Key Impact Areas & Milestones:
Environment Management/Strategic Leadership and Team Management
- Led the Integration Centre of Excellence (CoE) for SoftwareAG webMethods and EDI, fostering best practices and knowledge sharing.
- Secured and delivered mission-critical projects for Point32Health, with expertise in tailoring solutions to client needs in the healthcare sector.
- Streamlined the release management process, resulting in improved project delivery timelines by 30% and reduced risks by 40%.
- Mentored and coached technology teams, building and leading a high-performing team of 20 resources.
Solution Architecture and Integration, Project Management & Release Management
- Successfully managed lower environment refreshes and consolidated standards and processes after a major client merger, achieving a reduction of 120 man-hours per environment.
- As Release Manager for internal client projects, ensured smooth deployments and saved costs by reducing redeployments through meticulous tracking of deployment instructions.
- Leveraged ServiceNow and Spyder tools to address potential issues, preventing client escalations and reducing support tickets by 30%.
- Identifying and mitigating potential technical risks while implementing robust security measures to protect client data.
- Architecting and governing multiple environments, fostering stability and control.
Pre-Sales Support and Client Relationship Management
- Collaborating with clients to understand and translate business requirements into technical solutions.
- Played a key role in pre-sales activities by crafting compelling RFPs, aligning resources, and providing initial support for new team members.
- Contributed to the presales team’s success in winning two large implementations in 2022-2023.
NTT Data GDS Pvt. Ltd., Hyderabad, India || Jan 2012 – Jul 2022
Growth Path: Manager/Sr. Manager: Jan 2012 – Dec 2018 ; Technical Solution Architecture Sr. Specialist (Ass. Director): Jan 2019 – Jun 2022
Technologies: SAP ECC 6.0, EDI (Sterling Integrator, Gentran), Software AG webMethods (7.2–9.6), IBM IIB, SOA, Java
Domain Expertise: Retail, Manufacturing, Automobile, Industrial Solutions, Energy Management
Highlights:
- Delivered a large-scale SAP implementation for GE Industrial Solutions, ensuring on-time and within-budget delivery.
- Led a team of 25 in migrating Honeywell's EDI landscape from IBM Gentran to IBM Sterling B2Bi, resulting in a 32% revenue increase for the client and a 20% increase in resource utilisation for NTT Data.
- Directed the design and development of SOA-based Java enterprise applications, including 100 interfaces for SAP and Software AG webMethods global roll-out. This work leveraged published/subscribed SOA and EDI-flat file design patterns.
- Championed Integration Excellence
- Established an Integration Centre of Excellence (CoE) for EAI & EDI, providing oversight to design, architecture, and pre-sales activities.
- Led the implementation of Agile Scrum methodology, facilitating successful project delivery.
- Grew the team from 18 to 50+, fostering talent development and resource management expertise.
- Streamlined Cloud Migration: Migrated 1,000 EDI transactions to a cloud-based system, enhancing efficiency and client satisfaction.
- Enhanced Client Governance: Implemented standardised templates and processes, improving the client's governance model.
Technical Manager || Ascendum Solutions India Pvt Ltd, Bangalore, India || Jan 2011 – Dec 2011
Technologies: SAP ECC 6.0, Software AG webMethods (7.2), Gentran, Java | Domain Expertise: Retail
Highlights:
- Led successful SAP implementation and EAI projects for retail clients:
- Directed a year-long SAP (ECC 6.0) implementation, spearheading multiple EAI (WebMethods, SAP NetWeaver, Oracle Fusion, JCAPS) consulting projects to streamline the client's IT landscape.
- Collaborated effectively with the client team to ensure project alignment and successful delivery.
- Technical Expertise and Team Development:
- Managed middleware projects for a major retail client (Kroger) leveraging Software AG webMethods.
- Trained a team of 25+ new campus recruits in Java, middleware, and ERP, effectively building a skilled, project-ready workforce.
- Built & sustained strong relationships with the client's C-level executives through frequent interactions, fostering trust and open communication.
CEO & Principal Consultant || NTVI Pvt. Ltd., Hyderabad, India || Jun 2009 – Dec 2010
Technologies: SAP ECC 6.0, Software AG webMethods, Gentran, MS.NET, Java | Domain Expertise: Retail
Highlights:
- Successfully managed a long-term project for a major retail client, leading a team of 30 resources in developing a B2B application for cold storage and vendor operations, ensuring efficient supply chain management.
- Delivered Integrated Technology Solutions: Spearheaded SAP (ECC 6.0) implementation, product development, and EAI/outsourcing consultancy, providing comprehensive technical expertise and strategic guidance.
- Championed Innovation and Team Building:
- Led a team in developing both desktop and web-based products using MS.NET and Java technologies.
- Fostered a culture of innovation, building a dedicated team of talented professionals to execute complex projects successfully.
- Founded NTVI Pvt. Ltd. to fill the gap left by Brigus India's collapse, specialising in completing unfinished ERP implementations.
- Delivered training on Software AG webMethods & J2EE methodologies for various clients, including Wipro, AXA Insurance, Hexaware, & Infosys.
Practice Head (ERP)/Sr. Delivery Manager || Bhrigus Industries India Ltd., Hyderabad, India || Feb 2008 – Jun 2009
Technologies: SAP ECC 6.0, Software AG webMethods, Gentran | Domain Expertise: Retail, Wholesale, Pharmaceuticals
Highlights:
- Directed a team of 60 consultants in deploying SAP ECC 6.0 and Oracle 11i EBS solutions for three clients in the pharmaceutical, wholesale, and retail sectors, demonstrating strong adaptability and industry knowledge.
- Delivered Value Through Strategic Project Management:
- Oversaw P&L management, ensuring project progress and budget adherence.
- Conducted regular status meetings, communicated milestones, and proactively requested resources for project success.
- Provided technical leadership and client/partner/vendor management, fostering seamless collaboration.
- Championed Talent Development and Team Building:
- Led a team of 70-80 resources across multiple projects (Practice Head - Enterprise Service Division).
- Implemented team development initiatives, including recruitment, training, knowledge transfer, and mentorship.
