Sayema Islam

Master's student in Data Analytics with strong skills in Power BI, Excel, SQL, and RStudio. Experienced in analyzing datasets, creating dashboards, and presenting insights to support decision-making. Strong problem-solving and data visualization abilities with interest in turning raw data into meaningful insights. Seeking a Data Analyst Internship to apply analytical skills and gain practical industry experience.

Sales Lead & Keyholder - Love and Peace for All – Niagara Outlet Collection - Niagara Outlet Collection

(2026-01)

• Managed daily outlet operations, including opening/closing procedures as a keyholder.
• Supervised and supported sales staff to ensure smooth workflow and high customer satisfaction.
• Tracked sales data, inventory levels, and product performance to support management decisions.
• Analyzed daily and weekly sales trends to identify opportunities for improvement.
• Provided exceptional customer service, resolving issues quickly and professionally.

Server - Tabsar Social and Bar - Niagara Falls, ON

(2025-11 - 2026-01)

• Provided high-quality customer service in a fast-paced environment, ensuring positive guest experiences.
• Managed and organized orders, payments, and inventory for efficient operations.
• Assisted with daily setup and closing procedures, maintaining clean and organized workspaces.
• Collaborated with team members to coordinate service and resolve customer requests quickly.

Junior Data Assistant - TigerIT Bangladesh Ltd. - Dhaka, Bangladesh

(2022-01 - 2023-12)

• Organized datasets and supported data management tasks.
• Helped prepare simple dashboards and visual reports.
• Helped analyze customer and sales data to identify basic insights.

Data Support Assistant - Grameenphone Ltd. - Dhaka, Bangladesh

(2021-01 - 2022-12)

• Collected and organized customer and operational data using Microsoft Excel.
• Assisted in cleaning and validating datasets to ensure data accuracy.
• Created simple charts, tables, and visual summaries to highlight trends.

Master of Data Analytics - Data Analytics - University of Niagara Falls

Bachelor of Business Administration - Finance - ULAB (2024)