Scott Dunstall

Experienced, dependable and community-minded professional seeking part-time or flexible work in a retail, office or manufacturing setting. Brings extensive customer service, communication, coordination and problem-solving experience, along with a practical, hands-on approach. Comfortable working independently or as part of a team, managing details and learning new systems.

Managing Director - Community Connect - New Hamburg, ON

(2022-01)

• Provide hands-on marketing, communications and administrative support to local businesses, nonprofits and community groups.
• Manage customer inquiries, schedules, project details, websites, newsletters, social media and event promotions.
• Build strong relationships by listening carefully, explaining options clearly and consistently following through on commitments.

Director, Client Engagement - Nielsen - Greater Toronto Area

(2014-01 - 2021-12)

• Served as a trusted point of contact for major Canadian clients, coordinating requests, proposals, follow-up and internal resources.
• Maintained CRM records and helped integrate Salesforce, SalesLoft and other sales-support tools across the business.
• Received Nielsen's 'Simply Excellent' award for client engagement and contract results.

Earlier Experience - Harris/Decima and Upper Canada Malt

• Held business development, customer engagement and team-support roles involving proposals, contact records, contracts, product questions and professional follow-up.
• Worked within a food manufacturing company producing malt extracts and natural sweeteners, coordinating customer requirements and quality-assurance follow-up.
• Developed 72 new accounts at Upper Canada Malt and secured 320 introductory meetings at Harris/Decima.

Bachelor of Arts (Honours) - Economics - York University